Kitchen Staff Restaurant Management

ALYSSA BALABAG

Mobile No.: +971*********

Current Location: Dubai, UAE

Email Address: ***************@*****.***

Availability: Anytime and/or Immediately

OBJECTIVES

To work with an organization which provides challenging opportunities & recognition, making endeavours to attain excellence in the Hospitality industry by taking initiatives, accepting responsibilities, decision making and team work. WORK EXPERIENCE

Waitress / Cashier

Dubai International Hotel, Dubai

May 13, 2017- present

• Greets guests and presents them with the menu

• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system

• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food

• Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

• Obtaining revenues, issuing receipts, accepting payments, returning the change.

• Communicate to the guest and provide assistance with their queries.

• Serves food and beverage to the guest as per the course of order and maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses

• Performing basic cleaning tasks and adhere to grooming and appearance standards consistently

Waitress

Hotel Camila 2

Turno, Dipolog City, Philippines

June 10, 2016– March 10, 2017

• Greets all guests warmly with an appropriate greeting

• Prepares the tables and chairs, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and tasks

• Performs other task that may be assigned from time to time

• Adhere to grooming and appearance standards consistently On the Job Training

Hotel Camila 2

Turno, Dipolog City, Philippines

January 2016 to March 2016

EDUCATION

Bachelor of Science in Hotel and Restaurant Management Jose Rizal Memorial State University

Dipolog City, Philippines

2011 – 2016

PERSONAL INFORMATION

Date of Birth: July 1, 1995

Place of Birth: Buraidah Al Qassim, K.S.A

Citizenship: Filipino

Height: 5’5

Religion: Roman Catholic

Languages: English, Tagalog, Cebuano

TRAININGS

BASIC FOOD HYGIENE AWARENESS TRAINING

Dubai International Hotel, Dubai

July 24, 2017

ROOMS DIVISION MANAGEMENT & CONTROL SYSTEM

Jose Rizal Memorial State University

Dapitan City – Main Campus

TOURISM AND HOTEL & RESTAURANT MANAGEMENT SEMINAR

Jose Rizal Memorial State University

Dipolog City –Dipolog Campus

SKILLS

Work well Under Pressure Positive Attitude

Good Time Management Strong work Ethic

Attention to details Good Team player

Ability to accept and learn from Criticism Hardworking Good Communication Skills Computer Literate

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate