Deborah J. McCloud
Chesterfield, VA 23832
Phone: 804-***-****
Email: **************@***.***
OBJECTIVE
Intelligent, aggressive sales and customer service professional seeking job opportunity where I can maximize my existing skills and learn new ones.
SKILLS AND ABILITIES
Organized Problem Solving MS Excel MS Outlook
Team Player Data Entry MS Word Switchboard
Type 40 WPM Excellent Oral and Written Communication Skills Auto Dialer
PROFESSIONAL EXPERIENCE
Sales Associate
Ann Taylor Loft
Operate cash register for merchandise purchases and returns. Assist customers in decision making process of purchase of merchandise, greet customers coming into store and inform them of current promotions.
Sales Associate
Macy’s 2022-2023
Operated cash register for merchandise purchases and returns. Fold clothes as well as hang clothing. Assisted customers as needed.
Security Officer-RMC 2018-2022
Provided Security by checking identification of attendees at Nascar event in South Carolina as well as assist with directions for various facilities around the track. Performed Security for Dominion Energy by wanding individuals in order to make sure no weapons were being brought into building. Provided Security by observing and reporting suspicious behavior when necessary at demonstration in Charlottesville,Va
April 2016-Oct 2016
Contact/Office Support Staff Worked at Pocahontas State Park in Park Office and Contact Station performing various tasks such as collect revenue from park visitors, operate cash register to conduct sales of merchandise, registered campers, answer park telephones, use various types of office equipment, provide customer information as requested.
Telephone Surveyor, Randstad Richmond, Virginia 2009 – 2018 -Conduct outbound calls on auto dialer with
predetermined script.
Enter responses into database.
Customer Relations Representative, Manpower Richmond, Virginia 2010 - 2012
Assisted customers with payment plan options via telephone.
Supported sales staff by maintaining customer data and excel spreadsheets.
Prepared external communications and mailed to customers.