Project Management Manager

PARINAZ S. SATARI

San Jose, CA *********@*****.*** 650-***-****

PROFESSIONAL SUMMARY

• Dynamic and results-driven Project Management professional with over 10 years of experience in the Tech and E-commerce industries.

• Proven track record of managing and coordinating projects to successful completion, delivering exceptional service, and achieving project objectives on time and within budget.

• Skilled in crisis management and problem-solving, with a strong ability to remain composed and effective in high-pressure environments.

• Strong administrative and organizational talent, adept at creating efficient workflows, managing multiple priorities, and coordinating cross-functional teams.

• Highly proficient in project management methodologies and tools (PMP, Agile-Scrum Master, Jira, Confluence, Asana, Monday), with a focus on process improvement, compliance, and best practices.

• Proactive and self-motivated, with a positive attitude and a passion for driving positive outcomes and continuous improvement.

• Detail-oriented and highly organized, capable of handling confidential and time-sensitive information with discretion.

• Seeking a challenging role in an organization that values growth and provides opportunities to utilize my project management and coordination skills to drive impactful results. SKILLS AND PROFICIENCY

• Leadership & Decision Making

• Team Buildings & Coordination

• Organization & Coordination

• Teamwork

• Process Analysis & Optimization

• Project Management (PMP)

• Agile-Scrum Master (PSM1)

• Self-Motivation & Initiative

• Problem Solving & Strategic Planning

• Risk Management & Compliance

PROFESSIONAL EXPERIENCE

Project Manager/Coordinator RISCVUE Nov 2019 to Aug 2024 Managed and coordinate end-to-end project delivery as a Scrum Master, facilitating daily stand-ups, sprint planning, and retrospectives, ensuring all team members have a clear vision of the product and their roles.

• Defined business needs and stakeholders' requirements, determining project objectives to solve complex business problems for a startup environment.

• Developed comprehensive project charters, including scope, budget, and timelines, ensuring alignment with organizational goals and resource capabilities.

• Built and executed product marketing strategies, aligning them with project milestones and stakeholder expectations.

• Managed a diverse product team, planning and conducting meetings, monitoring progress, and organizing training sessions to enhance team productivity and project outcomes.

• Implemented risk management frameworks to identify potential project risks, developing mitigation strategies to ensure minimal disruption to project delivery.

• Optimized project management processes, utilizing tools like Jira, Confluence, and MS Project to enhance workflow efficiency and project documentation.

Us Citizen

PARINAZ S. SATARI

San Jose, CA *********@*****.*** 650-***-**** Store Manager Bluemercury Aug 2022 to Oct 2023

Led operations for a luxury cosmetics retail store, ensuring an exceptional customer experience and driving sales growth.

• Provided outstanding client service, fostering a welcoming environment, and offering expert product knowledge and personalized advice.

• Developed and executed strategic plans to exceed sales targets, while maintaining strict compliance with all policies and procedures.

• Oversaw inventory management, expenses, and payroll, optimizing store operations for maximum profitability.

• Organized and led successful in-store events to boost customer engagement and sales.

• Recruited, trained, and developed staff, building a high-performing team focused on customer satisfaction and sales excellence.

Team Lead-Coordinator The Body Shop Oct 2020 to Aug 2022 Supported store management in achieving sales goals and profit targets through effective team supervision and coaching.

• Analyzed sales trends and implemented corrective actions to meet performance targets.

• Addressed customer concerns with urgency and provided actionable feedback to enhance service delivery.

• Managed change processes, analyzed data, and reported on performance metrics using Salesforce.

• Led store layout optimization and inventory management initiatives, driving improved operational efficiency.

• Coached staff to deliver exceptional customer service, fostering a team-oriented environment that enhances customer loyalty.

Project Manager/Coordinator State Taxation Affairs July 2014 to Oct 2019 Led the Project Management Office (PMO) for a large-scale integration of a Tax System solution, managing over 32 projects to ensure alignment with organizational standards and strategic objectives.

• Spearheaded a 20-person team directly and coordinated with over 15 project teams, providing leadership and guidance on project execution and standards.

• Acted as the chief expert on the Process Standardization (PSD) project, driving the development and implementation of standardized processes across the organization.

• Defined and managed project tools and processes, prioritizing tasks, removing obstacles, and ensuring robust change control management.

• Developed detailed project plans, WBS, RACI charts, and KPIs, monitoring performance and implementing contingency plans as needed.

• Utilized MS Project, Jira, and Visio for effective project management and reporting.

• Proactively identified and mitigated risks, achieving significant cost savings and ensuring project success. EDUCATION

Project Management Professional (PMP) ID #: 1961074 Professional Scrum Master I Certification Scrum.org Professional Certificate : Communication College of San Mateo Master: Business Administration (MBA) Allameh University Bachelor: Management Allameh University

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