Service Representative Front Desk

Kellie Ellquist

Cleveland, OH *****

**************@*****.***

+1-216-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

GATEWAY ANIMAL CLINIC - Cleveland, OH

September 2023 to Present

Front desk duties including checking clients in for exams, answering telephone calls, entering requests for medication refills. Various duties involving sending and receiving patient records, updating vaccine history, and record keeping. Processing and sending lab samples, entering results, client communications.

Client Service Representative

MedVet - Girard, OH

December 2022 to August 2023

Checking in clients including triage and front desk responsibilities. Telephone, payment, and client record duties.

Kennel Technician

West Park Animal Hospital - Cleveland, OH

July 2022 to December 2022

Overnight kennel and ER cleaning and monitoring care for a large animal hospital. Education

Some college in Medical Billing & Coding

Remington College-Cleveland Campus - Cleveland, OH March 2005 to January 2006

Skills

• Kennel Experience

• Triage

• Animal Care

• EMR Systems

• Medical Terminology

• Medical Records

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