Communication, Problem Solving,Time Management, Critical Thinking

Neha Saloi Motivated and result driven B.com graduate specialized in Accounting ready to go

along with the dynamic business environment. Looking for an opportunity in the field of Finance, Accounting, Taxation as an Account Executive, Finance Executive, Process Associate. Previously worked as a Human resource manager & office administrator, onboarded & trained employees and implemented effective HR policies. Currently working as a Customer service execute to provide an excellent customer service experience and resolution to customers. Personal Info

Phone

878-***-****

E-mail

*********@*****.***

Date of birth

17-04-2000

Skills

Communication Skills

Adaptability

Customer Service

Critical thinking and problem

solving

Effective Time Managment

Ability to Multitask

Languages

English

Hindi

Assamese

Experience

Customer Service Executive

Concentrix Daksh Services India Private Limited / 06/2024 - Present I am working as a Customer Service Executive in voice process. The support system of companies who holds expertise to communicate with the prospect customers. This profession help companies develop and maintain strong relationship with customers and clients.

Human Resource Manager & Office Administrator

Audittech 360 Management Consultants LLP / 03/2023 - 12/2023

• Successfully managed onboarding and training processes for new employees.

• Developed and implemented effective HR policies, procedures and programs.

• Handled daily cash expenses and prepared petty cash book.

• Handled Compliance tracker and prepared Vouchers

• Provided resolution to employees over conflict to increase employee engagement and retention,eliminate distractions, and support a heathy work culture.

Education

10th

Kingcup Public School / 06/2016

Itanagar

12th

Don Bosco School / 06/2018

Itanagar

B.com (Hons)

Raji Gandhi University / 06/2021

Itanagar

Internships

Intern

India Post / 03/2021 - 04/2021

The internship was based on the various products of India Post such as bank saving services, mail services, parcels,stamps, letters, money orders etc. Determine the procedure involved to open an account and rate of interest and the procedure for settlement

Courses

Certificate of Registration of Insurance Brokers(Authorised Verifier)

Insurance Institute of India / 07/2024 - 07/2024

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