Neha Saloi Motivated and result driven B.com graduate specialized in Accounting ready to go
along with the dynamic business environment. Looking for an opportunity in the field of Finance, Accounting, Taxation as an Account Executive, Finance Executive, Process Associate. Previously worked as a Human resource manager & office administrator, onboarded & trained employees and implemented effective HR policies. Currently working as a Customer service execute to provide an excellent customer service experience and resolution to customers. Personal Info
Phone
*********@*****.***
Date of birth
17-04-2000
Skills
Communication Skills
Adaptability
Customer Service
Critical thinking and problem
solving
Effective Time Managment
Ability to Multitask
Languages
English
Hindi
Assamese
Experience
Customer Service Executive
Concentrix Daksh Services India Private Limited / 06/2024 - Present I am working as a Customer Service Executive in voice process. The support system of companies who holds expertise to communicate with the prospect customers. This profession help companies develop and maintain strong relationship with customers and clients.
Human Resource Manager & Office Administrator
Audittech 360 Management Consultants LLP / 03/2023 - 12/2023
• Successfully managed onboarding and training processes for new employees.
• Developed and implemented effective HR policies, procedures and programs.
• Handled daily cash expenses and prepared petty cash book.
• Handled Compliance tracker and prepared Vouchers
• Provided resolution to employees over conflict to increase employee engagement and retention,eliminate distractions, and support a heathy work culture.
Education
10th
Kingcup Public School / 06/2016
Itanagar
12th
Don Bosco School / 06/2018
Itanagar
B.com (Hons)
Raji Gandhi University / 06/2021
Itanagar
Internships
Intern
India Post / 03/2021 - 04/2021
The internship was based on the various products of India Post such as bank saving services, mail services, parcels,stamps, letters, money orders etc. Determine the procedure involved to open an account and rate of interest and the procedure for settlement
Courses
Certificate of Registration of Insurance Brokers(Authorised Verifier)
Insurance Institute of India / 07/2024 - 07/2024