Customer Service Class A

ERNESTO RODRIGUEZ

************@*****.*** 772-***-****

Skills • Commercial Driving License (CDL Class A)

• Experience moving multiple types of trailers (tanks, vans, flatbeds)

• Loading and unloading: Using forklifts and pallet jacks to load and unload cargo

• Planning: Planning routes, trip logistics, and delivery schedules

• Equipment maintenance: Performing daily maintenance, such as refueling and cleaning, and ensuring the truck is in good condition

• Communications: Communicating with dispatchers and warehouse employees

• Inspecting: Performing pre- and post-trip vehicle inspections

• Logging: Maintaining working hours and cargo deliveries

• Reporting: Reporting accidents, defects, and violations

• Customer Service: Interacting with customers in a professional manner Experience Over The Road Driver

TAZ, Bowling Green, KY

September 2022- June 2024

• Operated tractor-trailer trucks with a capacity of 26,000+ pounds per gross vehicle weight

• Used GPS to transport goods over intercity and interstate routes

• Promptly loaded and unloaded cargo in compliance with all safety guidelines

• Maintained detailed trip and cargo records

• Reported any mechanical problems or adverse road conditions to appropriate personnel

Driver

Southern Trusses, Fort Pierce, FL

June 2020– April 2022

• Delivered goods and materials to designated locations in a timely, safe and efficient manner.

• Maintained and inspected vehicles for mechanical, safety and emergency equipment issues.

• Communicated with customers and team members to provide excellent customer service.

Driver

Teddy’s, Holland, MI

May 2018-April 2022

• Developed and maintained positive working relationships with customers, team members and management.

• Adhered to FMCSA and DOT regulations while transporting goods and materials.

• Adhered to company policies and procedures.

Education American Truck Driving School, Coldwater MI CDL – R20750827400

December 1986

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