Human Resource Operations Manager

ISABEL GARNICA **** Allen Road/P.O. Box ***

Christoval, Tx 76935

Ph, 325-***-**** Email: *************@******.***

Languages

(speak, write, & read)

● English- Full Professional

● Spanish-Full Professional

Work Experience

October 2023-Present

Soliz Optimum Transport & Energy Big Lake, Texas

Human Resource Director, DOT Compliance Officer, Safety Representative

● Manage Company Compliance within the Human Resource Dept. Oversee and manage company employees,(Pinnacle) Payroll Management, Recruit, Hire, Fire, Orientation Presentation for all new hires.

● Manage Company State DOT Compliance for State Reporting and Audit.

● Manage Company State Compliance for the Field Safety Dept.

● Coordinate and present Monthly Safety Meetings for all field employees

● Manage and keep accurate and current DOT Updates regarding new laws, regulations and penalty changes for the Oil industry June 2023-September 2023

Concho Valley Workforce Solutions-San Angelo, Tx

Program Operations Manager

● TANF

● CC

● SNAP

● WIOA

● Youth Services

● Business Service

● Resource Room

Managed the overall operations of the programs and 7 supervisors, maintained current and accurate log completions and compliance reports for the Board, Current Program progress reporting and financial marks for each entity, managed DOL reports on unemployment and employment rates for the Concho Valley, Managed Program Community Participation, Job Fairs, Hiring Events, and Quarterly Reporting for State Programs for Board presentation. Attending all Community Events, public representation for youth programs, summer youth hiring Community Events, Young Adult Placement, All Community Participation and representation. June 2017 - May 2023 AVP-Branch Retail Executive- Branch Manager BBVA/PNC Bank, San Angelo, TX

● Utilized up-to-date information to make effective decisions governing bank operations, Interviewing, Hiring, Training, Firing.

● Provided direction and leadership to all employees to maximize productivity and bottom-line profitability.

● Set risk management policies to mitigate bank losses.

● Monitored expenditures to mitigate risk of overages.

● Upheld stringent bank standards for loans, money handling, and

legal considerations.

● Supervised branch operations and made continuous improvements

in each area

● Represent the Bank at Community Events to establish strong ties with the surrounding communities

Skills

Branch Operations•Motivational Techniques•Customer Loyalty• ExcellentTeam Leadership•Loan Processing•Payroll Operations• Staff Evaluations•Debt Determination•Financial Reporting and Analysis•Human Resources,Interviewing, Hiring,Training•FHA Loan Process Knowledge•Risk Management•Market Condition Analysis• Strategic and Financial•Internal Controls and Reporting Systems •Firm-Level FinancialAssessment•Debt Ratios•Cost Control and Reduction•Familiar with Account Coding•Business Activity Tracking• Typing and 10-Key Entry•Recruit Well-Qualified Staff•Spreadsheet Tracking•Collections Actions•Risk Assessment andClassification •Coordinate Training•Regulatory Submissions•Manage Cash Flow• Financial Instrument•In-Depth Research•Credit Approval and Denial• Bank Security•Commercial Lines of Credit•Remote Video Conferencing•Account Analysis•Build Customer

Relationships•Raising Capital•

Education The University of Texas Rio Grande Valley-Edinburg, TX GPA 3.6•June 1992 Bachelors-Business Management

Business Administration And Management

Affiliations

● Women's Business Advocate ● Hispanic Scholarship fund

● Market Advisory Board -Banking ● Minority Group

Advocate

Certifications

● NMLS License

● National Notary

● Human Resource Management

Community Services:

● Habitat for Humanity Volunteer and Advocate since 2017

● Speaker for the Community Youth Service & Financial Literacy

(JH.HS)

● Coordinator and Speaker for the Community Outreach Program- Back Pack run for surrounding counties

● Speaker Minority Group Advocate

● Small Business Advocate

● Annual Speaker (Austin Tx) - Hispanic Scholarship Fund Recipient

● Volunteer for Shelter and Food Bank resources for the community.

● Library youth book reading and mentorship for continuing education.

References:

● Sue Curry 512-***-**** ************@*****.***

● Kristi Mezger 325-***-**** ****-***@******.***

● Tanya Bess432-***-**** ***********@*****.***

● Jane Harbor 432-***-****

About me:

I am a mother of 4 successful children, a wife of 30 years and over 24 years in Banking and Leadership roles, although most of my career has been in Banking I am ambitious, professional and proficient in any industry, I strive in high pressure and fast paced environments, I have skillfully balanced organizational objectives and productive relationships, strategizing in positive productive ways to maintain business and dedicate mine and my families time to community engagement as well as always looking for the opportunity and resources to help our communities youth and elderly, I am certain that my skill set and dedication will bring a positive and successful addition to your company as that would be a career highlight to be considered for such an opportunity with your company. Thank you for your time

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