Housekeeping/ Customer service
Resume:
Sophia Brothers
Fort Wayne, IN *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Cleaning Technician
Ccs-Detroit, MI
December 2019 to June 2024
Cleaning commercial buildings/ office spaces
Restrooms
Vacuuming
Dusting
Empty trash
Stocking cart/ closet
Customer Service/Housekeeping
Holiday Inn Express and Suites-Detroit, MI
March 2016 to October 2019
Greet customers, assist with checks-in and check-out. Maintain positive attitude and friendly demeanor, respond to all guest questions and request.Answer and forwards calls, and manage guest bookings and reservations. Started out doing housekeeping for a couple of years.
Caregiver for Elderly/ Cleaning
Always Angels-Waterford, MI
June 1999 to April 2012
Assist with daily activities
• vacuuming
• Dusting
• Trash removal
• Cleaning
Education
High school diploma
Pontiac High School
April 2004 to June 2004
Skills
• Hotel Experience
• Commercial Cleaning
• Assistant Manager Experience
• Guest Services
• Housekeeping Management
• Front Desk
• Cold calling
• Customer service
• Scripting
• Typing
• Recruiting
• Vital signs
Certifications and Licenses
Driver's License
Assessments
Sales fit — Proficient
April 2023
Measures the traits that are important for success in sales positions Full results: Proficient
Work motivation — Proficient
October 2020
Level of motivation and discipline applied toward work Full results: Proficient
Cleaner fit — Proficient
December 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Cleaner fit — Proficient
April 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Professionalism — Proficient
September 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Work style: Reliability — Proficient
April 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
May 2024
Influencing and negotiating with customers
Full results: Proficient
Customer service — Proficient
May 2024
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
July 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
May 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
April 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
April 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Conscientiousness — Proficient
November 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Work style: Reliability — Proficient
December 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaning skills — Proficient
May 2024
Knowledge of cleaning techniques and processes
Full results: Proficient
Work style: Reliability — Proficient
April 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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