Customer Relations Bus Driver

Philip Janifer

720-***-**** ******.*******@******.*** Englewood, CO 80110

SUMMARY

Enthusiastic train operator with ten years of increasingly responsible experience operating passenger

trains . Lifelong train-lover, passionate about achieving safe, fast, economical and comfortable rail

transportation. Train and engine expert with exceptional hand-eye coordination, mechanical aptitude

and stamina.

SKILLS

e Emergency Response e Customer Relations

e Pressure Monitoring e Verbal Communication

e Coupling and Uncoupling e Interpersonal Communication

e Materials Loading e Google Drive

e Mechanical Troubleshooting e Problem Resolution

e Task Prioritization ¢ Attention to Detail

e Critical Thinking e Team Management

EXPERIENCE

Train Operator, RTD Regional Transportation District, September 2013-Current

Denver, CO

e Assisted passengers with boarding and disembarking from trains in a timely manner.

e Communicated with dispatchers via radio regarding arrival times at stations and stops along the

route.

e Operated, cleaned, aired out trains to use for next trips. Created safe environment for

passengers as best possible.

Bus Driver, Transdev, January 1999-May 2013

Denver, CO

e Upheld strict DOT reporting records for trips, vehicles and notable incidents.

e Checked passenger tickets throughout route journey to ensure they had valid tickets for their

destination.

e Used GPS navigation to follow routes and avoid potential construction or traffic delays.

EDUCATION AND TRAINING

High School Diploma

Paul L. Dunbar HS, Washington, DC June 1984

e UCD

e Denver Colorado

e Attended five years city college

e 110 credits completed

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