Sarea Ratzlaff
West Bend, WI *****
**************@*****.***
• 3+ years of customer service
• Friendly demeanor
• Computer skills
• Organization and communication skills
Authorized to work in the US for any employer
Work Experience
Sale Associate
Marshalls - West Bend, WI
May 2023 to Present
• Cashier
• Fitting room
• Merchandising
• Back room
Receptionist
Woodridge Chiropractic Clinic - West Bend, WI
September 2022 to Present
• Greeted patients warmly and genuinely
• Assisted in signing in/out patients
• Answered incoming calls, For scheduling appointments
• Made calls to Patients
• Took payments
• Faxed, copied, and scanned documents
• Kept up-to-date records on Patient information and insurance Caregiver
The Waterford - West Bend, WI
February 2021 to August 2022
• Provided resident with a comforting environment
• Assisted residents with everyday needs
• Performed light housework duties, such as laundry
• Cared for residents with dementia
Sales Associate
ROGAN'S SHOES - West Bend, WI
August 2020 to February 2021
• Greeted customers in a friendly manner
• Responsible for resolving all customer complaints
• Processed customer transactions
• Helped ensure customer satisfaction
• Handled returns and exchanges
• Restocked merchandise
• Organized new merchandise
• Answered customer questions
Education
Freshman college in Illustration
Rocky Mountain College of Art and Design - Colorado March 2023 to Present
GED
Moraine Park Technical College - West Bend, WI
July 2017 to February 2018
Skills
• Microsoft Word
• Organizational skills
• Communication skills
• Basic math
• Computer skills
• Typing
• Customer service
Assessments
Scheduling — Proficient
August 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.