Business Analyst Data Entry

Krystal Gleason

Business Analyst, SQL Developer AI/ML Engineer IT Leader

Phone: 775-***-**** Email: ***********@*****.***

Technology professional with over 15 years of expertise in SQL development, business analyst, data warehouse architecture, and AI/ML engineering with diverse background spanning the manufacturing, hospitality, gaming, real estate, and business intelligence industries

Skilled in SQL Server (on-prem and Azure), Python, and TensorFlow, with hands-on experience in cloud computing and real-time KPI solutions.

Seeking a leadership role in IT modernization or AI-driven initiatives within dynamic organizations.

Core Competencies

• Database Management: SQL Server, Azure SQL, AS400, Google Big Query

• AI/ML Engineering: TensorFlow, Python, Keras, Scikit-learn

• Data Analysis & Visualization: Power BI, SSRS, Business Objects, Python Dashboards

• Cloud Computing: Google Cloud, AWS Fundamentals

• Leadership & Collaboration: Team mentoring, cross-department coordination, executive reporting

• Process Optimization: Agile methodologies, SCRUM, KPI tracking, modernization projects

Notable Achievements:

• Data Warehouse Development: Built a fully integrated data warehouse, increasing production efficiency by 20%.

• AI-Driven Solutions: Developed AI models using TensorFlow, Python, and Keras for advanced business analytics.

• Real-Time Dashboards: Designed Power BI dashboards for improved decision-making in manufacturing and sales.

• Cross-Platform Integration: Transitioned legacy systems to cloud-based applications, streamlining client onboarding.

• Custom Reporting: Reduced manual data processing by 30% with custom SQL-based reporting systems.

Professional Experience

Paradigm Windows – Portland, ME

Developer/Business Analyst

July 2022 – April 2024

• Designed and implemented a data warehouse, integrating factory equipment with real-time dashboards.

• Created KPI displays for manufacturing progress, boosting team productivity by 20%.

• Led Power BI dashboard initiatives for sales and marketing teams, enhancing data accessibility.

• Authored technical documentation, including database diagrams and process workflows.

Reason for Leaving: Position eliminated due to company-wide restructuring and revenue downturn.

Casino Fandango – Carson City, NV

Director of Database Marketing

November 2021 – April 2022

• Led SQL-driven marketing segmentation to improve profitability analysis.

• Identified errors in metrics, improving promotional impact assessment

Reason for Leaving: Resigned to seek opportunities with greater growth potential in IT and analytics.

XChive Business Intelligence – Grass Valley, CA

SQL Developer

February 2021 – October 2021

• Developed custom SQL applications, optimizing labor and revenue projections.

• Integrated legacy resident tracking systems into new cloud-based applications.

• Streamlined client onboarding processes by improving data integration and reporting.

Reason for Leaving: Role was not an ideal fit, as the organization required long-term care expertise.

Peppermill Inc. – Reno, NV

Database Administrator

June 2011 – February 2021

• Created and maintained SQL databases across seven properties.

• Built custom reporting solutions, eliminating manual data processing and enhancing efficiency.

• Mentored a junior SQL developer, fostering technical growth in business analytics.

• Integrated player tracking and promotional systems for optimized guest engagement.

Reason for Leaving: Transitioned to explore advanced technical roles and pursue certifications in AI/ML.

Lee & Associates – Reno, NV

Operations Manager/Research Analyst

March 2010 – June 2011

• Managed office operations, marketing, and financial planning.

• Developed statistical market tracking tools, enabling data-driven decision-making for brokers.

Reason for Leaving: Accepted a role offering greater scope in data analytics and technology integration.

Colliers International – Reno, NV

Operations Manager/Research Analyst II

May 2006 – March 2010

• Oversaw HR, financials, and advertising while maintaining market research databases

Reason for Leaving: Transitioned to a similar role with broader responsibilities at Lee & Associates

Innotrac Corporation – Reno, NV

Business Analyst

2001 – May 2006

• Managed B2B/B2C projects, ensuring seamless delivery and client satisfaction.

• Gathered requirements, defined scope, and developed project estimates.

• Developed functional and technical requirements for system implementations.

• Built and maintained Crystal Reports platforms, enhancing reporting efficiency.

Certifications

• IBM AI Engineer – July 2024

• IBM AI Developer – May 2024

• AWS Fundamentals – October 2024

• IBM AI Foundations for Everyone – April 2024

• IBM Project Management – November 2024

Education & Training

• Advanced SQL Development & Database Management

• AI and Machine Learning Engineering with Python

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