North Carolina Customer Service
Resume:
Greg D. Tilley
Wake Forest, North Carolina 27587
*****.**@*****.***
Summary
Highly motivated professional with extensive experience in sales, customer service, and management in these areas. Strengths include ability to assess needs, plan, organize, and coordinate resources to complete objectives and meet goals. Able to provide support for executive level and other team members.
US Navy Veteran.
PROFESSIONAL EXPERIENCE
Leith, Incorporated, Raleigh, North Carolina. 1995-
* Sales & Leasing Consultant
Provided excellent customer service from scheduling clients to final sale including closing deals and preparation of all financial, leasing, and insurance documentation.
* Used Car Sales Manager
Managed and coordinated used car inventory and maintenance records. Teamed with service department and vendors to assess needs to prepare used cars for resale. Resolved problems between dealership and vendors and/or clients. Maintained files for work history and retrieval. Prepared reports for invoice billing and accounts. Appraised cars for trade- in value and factory auction experience. Maintained accounting records for auditing purposes.
Self-Employed
* Landscape & Power Washing Service Operator
Provided services to local homeowners including lawn maintenance and home improvement.
Wake County ABC Board, Raleigh, North Carolina. 1993-1995.
*Clerk and Floating Store Manager
Responsible for sales, stocking, maintenance, inventory, and placing monthly store order. Performed opening and closing store duties and made bank deposits. Provided support to upper management by travelling to various stores in the absence of regular store managers and support staff.
State of North Carolina, Judicial Department. 1992-1993.
* Print Shop Trainee
Operated and maintained printing machines for printing forms for the Adminsitrative Office of the Courts Print Shop and Warehouse. Stocked forms for specific work areas.
MILITARY EXPERIENCE
United States Navy. 1988-1991 (active reserve – 1991-1993)
* BM2 Boatswains Mate, USS Tortuga LSD-46, Plank Owner
Responsible for shipwide duties including several different stations and operations aboard ship. Supervised and trained shipmates of lower rank.
Areas of special training and certification:
Operation of sixty and ninety ton cranes, forklifts, and other heavy equipment
Rigging for “Vert Rep”, “Underway Replenishments”
Advanced Fire Fighting (three years)
Advanced Fire Fighting Teams
Advanced Fire Fighting Deck Fire Crew and chemical warfare
Special Boat Coxswain – three years advanced training
Use and maintenance of various firearms
EDUCATION
Wake Forest Rolesville High School, Wake Forest, North Carolina. Graduated 1987.
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