Office Assistant
Resume:
Nyesha George
Versatile and results-driven professional complemented by a strong
accounting and customer service background. I am seeking an opportunity to contribute to a forward-thinking organization.
McDonough, GA 30252
******.********@*****.***
EXPERIENCE
A Superior Tax & Accounting Services, Atlanta, GA — Office Assistant
Aor 2021 - PRESENT
Supported preparing and filing personal and business tax documents, ensuring accuracy and compliance with regulations. Handled phone calls and emails, answering client questions quickly and professionally. Maintained and updated paperwork and other critical documents to keep records organized and up-to-date.
Marshall’s, Sandy Springs, GA— Sales Associate
Sept 2019 - Apr 2021
Collaborated on designing and setting seasonal visual displays to enhance store aesthetics and attract customers. Provided outstanding customer service by answering questions, offering tailored support, and ensuring customers had a satisfying buying experience. Reorganzied and updated inventory racks to enhance product exposure, highlight new arrivals, and improve store layout.
LA Fitness, Tucker, GA — Front Desk Associate
Jan 2022 - Sept 2023
Processed member payments and refunds accurately, maintained financial records and provided excellent customer service. Monitored and reported any suspicious activity to ensure a safe environment for all members and staff. Conducted regular equipment checks to maintain safety standards.
Intuit, McDonough, GA — Tax Associate (Seasonal)
Feb 2023 - Apr 2025
Guided clients through the complexities of tax regulations, simplifying processes and providing clear, accessible information. Engaged with customers professionally and confidently through video and audio tools. Used government resources, industry tools, and team knowledge to provide accurate answers, translating complex information into clear, everyday language for clients.
SKILLS
Customer Engagement
Phone Etiquette
Time Management
Critical Thinking
Problem-Solving
Data Entry
Scheduling
CERTIFICATIONS
Advanced Social Media
Strategy
Inbound Marketing
Writing Ad Copy
Zoom Essential Training
Customer Service: Problem
Solving and Troubleshooting
LANGUAGES
French (Intermediate)
EDUCATION
Clark Atlanta University, Atlanta, GA — BA
Aug 2018 - May 2022
Concentration: Fashion Merchandising Minor: Business Administration Empire Beauty School, Tucker, GA — License
Aug 2022 - Oct 2025
Concentration: Cosmetology
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