SUSANA SY NOEL
Temecula, California 92591
******@*******.***
PROFILE:
• Hard-working team player with great communication skills and a perfect attendance record
• Enthusiastic team player
• Ability to learn quickly
• Reliable and prompt
• Computer skills include: Microsoft Office and Microsoft Word. LICENSES:
Philippine Local Nursing Board Passer – December 2006 Registered Nurse State of California License #95398553 IV Certification: November 2,2024
WORK EXPERIENCE:
HOSPICE NURSE October 2024 to Present
.Assess and manage the physical & emotional needs of terminally ill patients
.Pain Management
.Educate patients & families about end of life care
.Monitor vital signs
.Administer medications
.Offer emotional support to both the patient & their loved ones throughout the dying process
DENTAL ASSISTANT June 2024 to present
.Patient preparation
.Procedure assistance(fillings, crowns & extraction)
.Sterilization of dental instruments & equipment
.X-rays
.Post procedural activities( cleaning up, sanitizing & reviewing care instructions with patients)
FLIGHT PURSER
PHILIPPINE AIRLINES February 1 2016 to September27, 2018 Duties and Responsibilities:
. Directly supervise and coordinate activities of flight attendants
. Observe and evaluate workers’ appearance and performance to ensure quality service and compliance with standards
. Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance
. Resolve customer complaints regarding worker performance or services rendered
. Apply customer feedback to service improvement efforts
. Analyze and record personnel or operational data and write related activity reports
INTERNATIONAL FLIGHT ATTENDANT
PHILIPPINE AIRLINES December 1983 to January 2016
Duties and Responsibilities:
• Assures safety and comfort of passengers
• Assist customers with special needs and requests
• Assist pilots and other flight crew
• Perform all relevant safety procedures
VOLUNTEER NURSE - ICU
OSPITAL NG MUNTINLUPA November 2009- May 2010
VOLUNTEER NURSE – Medical Ward
OSPITAL NG MUNTINLUPA January 2008 – September 2008 Duties and Responsibilities:
• Took responsibility for patient care.
• Used assessment skills to plan and implement patient care.
• Evaluated effectiveness of care and treatment.
• Coordinated care with other health personnel to ensure quality service.
• Communicated with patient, relatives and staff in an open, friendly, clear, effective and helpful manner.
MAJOR ACCOUNTS REPRESENTATIVE
CARNATION PHILIPPINES INC. 1981-1983
Duties and Responsibilities:
• Established and maintained old and new business customer accounts by understanding and addressing their specific needs.
• Developed profitable relationship with current and prospective customers.
• Provided technical assistance to customers through extensive product knowledge.
• Led sales team in year-end account receivable collection drive. RESEARCH AND DEVELOPMENT ASSISTANT
GRIFFITH LABORATORIES PHILIPPINES INC. 1980 - 1981 Duties and Responsibilities:
• Developed new food formulation and updated existing products.
• Provided food technical services to customers.
• Performed tests on new formulas to evaluate actual results compared to predicted results.
• Tested alternative ingredients in order to evaluate suitability for substitution in an existing product situation.
• Assisted in adapting R & D formulas to full production capacities.
• Maintained integrity of R & D laboratory requirement through accurate test design and set up good sanitary practices and maintenance of equipment in good-working order.
QUALITY CONTROL OFFICER
GRIFFITH LABORATORIES PHILIPPINES INC. 1979-1980
Duties and Responsibilities:
• Developed quality control procedures for the manufacture of products in the plant.
• Made sure hygienic conditions, storage and procedures are maintained during processing and packaging of products.
• Tested raw ingredients and processed products for microbiological quality and checked for color, tastes and flavor.
• Supervised the cleaning and maintenance of machinery in food processing.
EDUCATION
Laguna Northwestern College 2003-2006
Completed courses in B.S. Nursing
University of Santo Tomas 1974-1979
Completed courses in B.S. Food Technology ( Cum Laude) Arellano (Manila North) High School 1970-1974
Completed High School education
Espiritu Santo Parochial School 1963-1970
Completed Elementary education
PAL EDGE COURSES & WORKSOPS TAKEN;
. 24 August 2016 - Eight Habits Toward Greatness
. 08 September 2016 - Presentation & Facilitating Skills
. 21-25 November 2016 - Leadership Empowerment Workshop
. 07 March 2017 - Leading the Multigenerational Force
- Leading With Emotional & Social Intelligence
.12-13 July 2017 - Leadership Empowerment & Engagement Workshop
REFERENCES:
Felicidad Dishman Community Liason 909-***-****
Alta Loma Hospice Care
Monica Halili FNP-C Micah Wellness Inc 949-***-****
.