Class A Cdl

Manuel A. Henriquez

*** *** ** ****** ****** Email:************@*****.***

Hopewell, VA 23860 Mobile: 240-***-****

SUMMARY OF QUALIFICATIONS

● Highly motivated and articulate Mechanic with a Class A CDL and 20+ years of experience in the automotive industry as a Mechanic, Service Writer, and Automotive Technician;

● Experience utilizing a wide range of computerized diagnostic equipment and specialty tools;

● Demonstrated ability to oversee work performed in multiple fully equipped shops and auto bays;

● Experience educating mechanics on equipment, repairs and upselling special packages; and

● Knowledgeable U.S. Department of Transportation (DOT) standards and technical updates and improvements relevant to the automotive industry.

EDUCATION AND CERTIFICATIONS

Va state Inspector Certified

Diesel Technical Certification North America Trade School, Woodlawn, MD Automotive Technical Certification Thomas Edison Career Center, Wheaton, MD ASE Training, Certificate of Completion

Class A CDL LICENSE w/ Hazmat and Tanker

Diploma John F. Kennedy High School, Silver Spring, MD PROFESSIONAL EXPERIENCE

Thompson Trucking Prince George, VA

LOCAL OTR DRIVER

04/2024 - 11/2024

Werner Enterprises Easton, PA

OTR TRUCK DRIVE

08/2023 - 12/2023

Precision Tune Auto Care Petersburg, VA

Master Technician/VA State Inspector

09/2021 - 03/2023

● Build and assemble machines or mechanical components according to requirements.

● Inspect machines, engines, transmissions etc. ...

● Conduct repairs aiming for maximum reliability.

● Troubleshoot reported problems and resolve them in a timely manner.

● Perform thorough maintenance on machinery, equipment and systems.

● Perform routine state inspection

Tire Plus Gambrills, MD

Lead Automotive Technician 04/2019 –

03/2020

● Completed a range of repairs such as electrical, engine performance, routine maintenance, timing belt replacement, wheel bearings, tires, suspension, mounts, alignments, brake pads and brake air chambers; Manuel A. Henriquez

209 Rev Cw Harris Street Email:************@*****.*** Hopewell, VA 23860 Mobile: 240-***-****

● Test drove vehicles examining components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices;

● Increased customer base by 18.3% completing 1,112 service repair orders per month;

● Confer with customers to obtain descriptions of vehicle problems and to discuss work to be performed and future repair requirements; and

● Repaired and serviced air conditioning, heating, engine cooling, and electrical systems. DARCARS Ford Kia Lanham, MD

Production Mechanic 11/2016 – 07/2018

● Followed checklists to ensure all critical automotive parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas;

● Repaired and replaced parts such as pistons, rods, gears, valves, and bearings;

● Examined vehicle and discussed with customers the nature and extent of damage or malfunction;

● Test and adjusted repaired systems to meet manufacturers' performance specifications; and

● Examined and assessed vehicles, performed standard checklist testing, compiled and documented. Manuel A. Henriquez

209 Rev Cw Harris Street Email:************@*****.*** Hopewell, VA 23860 Mobile: 240-***-****

Toyota of Bowie Bowie, MD

Automotive Technician 03/2014 -

11/2016

● Inspected and monitored work areas, examining tools and equipment, and providing employee safety training to prevent, detect and correct unsafe conditions or violations of procedures and safety rules;

● Diagnosed vehicles complications communicating them to the customer and Production Manager;

● Completed vehicle testing and safety inspections;

● Drafted through and comprehensive detailed records of service work performed; and

● Maintained and organize tools, equipment and manuals to increase efficiency at the shop. Capital Cadillac Greenbelt, MD

Service Writer 05/2011 -03/2014

● Scheduled appointments over the phone answering detailed questions about services performed and prices;

● Inspected and diagnosed vehicles ranging from luxury cars and trucks;

● Diagnosed issues using latest scanning equipment replacing drivetrain components;

● Completed routine and preventative maintenance to customer vehicles;

● Maintained and fixed fuel ignition and electrical, suspension, air conditioning and computer. Pep Boys Hyattsville, MD

Service Writer 12/2009 – 05/2011

● Listened carefully to customer descriptions and assessed vehicles to determine the best inspection and repair plan;

● Informed and advised customers on auto repairs recommend and offering pricing quotes;

● Kept customers informed on services as work is completed;

● Maintained electronic and hardcopy records keeping files organized by customer, date, and service; and

● Served as a liaison communicating with parts sellers and technicians ensuring all parts are on hand. Advanced Auto Parts New Carrollton, MD

Advertising Sales Agent 09/2007 – 12/2009

● Served as the go to expert for parts identification, trouble shooting and project assistance for customers;

● Performed brake, alignment, engine, heating and cooling, pothole, tire, and electronic computer repairs;

● Utilized expert knowledge of store operations, advanced automotive system knowledge and parts to provide advanced automotive problem resolution;

● Maintained 96.80% on time guarantee ensuring all automobiles were fixed right the first time; and

● Upsold product ranging from tires, wipers, high performance oil to specialty detailing products. Empire Auto Part Savage, MD

Driver/Sales Agent Customer Service 11/2005 – 09/2007

● Displayed excellent negotiating skills in a strong persuasive manner cultivating strong relationships with customers, and provided comprehensive, professional service;

● Utilized innovative marketing strategies that successfully showcased the entire used car inventory;

● Cultivated strong relationships with customers, and provided comprehensive, professional service;

● Conducted sales presentations which included vehicle highlights and information, comparing competitive models, and performing demonstrations of vehicle operations; and

● Examine vehicles to determine extent of damage or malfunctions.

Contact this candidate