Customer Service High School
Resume:
Leonard Walls
**** * *********, *********, *********, 53222, US
*******.********@*****.***
To obtain an entry-level position where my prior education and work experience can contribute to overall well-being of the company and peers.
Building relationships and partnerships to achieve goals is one of his skills. Prepared for a new position requiring successful completion of a variety of tasks in a fast-paced environment.
First Aid/CPR
Customer support and assistance
Well-trained in [Software]
Planning and coordination
Problem resolution
Customer service
Team building
High School - 2003
Wendell Phillips High School - Chicago, IL
Family Youth Specialist - October, 2018 to Present St. Charles Youth & Family Services - Milwaukee, WI Mentoring share knowledge skills and experience with the youth to help them progress in life while making better decision
Mandated reporters report suspected child abuse or neglect to the authorities or the youth worker
Monitor behavior and document, they behavior use Extended Reach Analyzed data from surveys, referrals, and follow-up services on financial, legal, crisis intervention, community referrals, and outreach services.
Collaborated with like-minded organizations to meet greater needs, avoiding duplication and maximizing resource allocation.
Cashier Supervisor - August, 2018 to November, 2018 Dollar Tree - Milwaukee, WI
Replenished checkout lines with printer paper and changed throughout shifts to avoid any customer service delays.
Setting effective work schedules and breaks, as well as effectively delegating assignments, allowed me to meet coverage demands.
Used point-of-sale productivity metrics to track associate efficiency and encourage improvements. Checked all receipts, checks, and cash to ensure that the daily cashier batches were accurate. Collaborated with [Job title] to resolve issues and address customer concerns. Professional Summary
Skills
Education
Work History
Housekeeper - May, 2018 to June, 2019
Froedtert Hospital - Milwaukee, WI
Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness.
Transported waste to proper disposal areas by emptying over [Number] wastebaskets per shift. Restocked linens and cycled towels and sheets in all areas of the full-service hotel-based spa. Was in charge of cleaning, sanitizing, and replenishing supplies in the bathrooms. Checked the storage areas and carts for cleanliness and organization. Caregiver - June, 2017 to May, 2018
Golden Touch Assisted Living Facility - Milwaukee, WI Went grocery shopping on a regular basis to keep the house stocked with necessities. Assisted with household tasks such as meal preparation, grocery shopping, and cleaning. Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines. Arranged transportation for patients and accompanied them to doctor's appointments or errands. Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items. Retail Team Leader - July, 2014 to January, 2017
200 Cut Rate Liquors & Grocers - Chicago, IL
Returned change and currency and processed debit and credit card payments with a [Number]% accuracy rate.
Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.
Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.
Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
Helped customers by answering their questions and completing their requests. Youth Worker - July, 2009 to June, 2012
Fame Youth Center - Chicago, IL
Maintained detailed records of program operations and participant activities. Identified service gaps and found needed resources for individuals, such as housing, job placement, and other forms of assistance.
Worked with clients to help them make better life choices and get the most out of programs. Collaborated with [Type] customers to determine their needs and deliver [Type] service. Collaborated with [Type] customers to determine their needs and deliver [Type] service. Transported [Product or Service] to [Timeframe] customer locations. I'm leading a group of high school students through an activity. First Aid/CPR
Certifications
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