Customer Service Data Entry

Abe Hodnett

Cell: 415-***-****

Email: *******@*****.***

Education:

APICS - Santa Clara, CA – 2012

Heald Business College - San Francisco, CA – 1998

A.A. in Business Management

San Joaquin Delta College - Stockton, CA – 1996

Skills:

Experience with ERP Systems: SAP, Oracle, Epicor, Vantage, Great Plains, QuickBooks & Syspro etc.

Experience using Microsoft Office XP Pro 2019, Excel, Word

Leadership Skills: Importance placed on Customer Service, Management & Employees

Business Procedures: Overseeing every aspect of importing materials to exporting finished goods

Rf scanning and barcoding for inventory control

Self-starting team player with excellent communication skills, in addition strong organizational and interpersonal skills

Microsoft Dynamics GP

RF Scanner

Warehouse Management

Shipping & Receiving

Logistics

Cleanroom

Cycle Counting

Supply Chain

General Ledger Accounting

Freight Experience

Microsoft Excel

Microsoft Word

Customer service

Balance Sheet Reconciliation

Accounts Payable

Communication skills

Management

Budgeting

Forecasting

Forklift-MHE Cal-OSHA

Work Experience:

DHL– Livermore, CA Jan 2022-Mar 2023

Shipping/Receiving & Inventory Coordinator

Accountable for all shipping materials & production control initiatives, overseeing employees

Data entry & management utilizing ERP System

Responsible for all stockroom duties, kitting, maintaining FGI, cycle counting, material processing flow to manufacturing, Bill of Material (BOM) structure

Maintain transactional control over-flow of materials into and out of the stockroom

Input receipt into ERP systems; SAP preferred or another Tier 1 and Tier 2 ERP

Perform physical and clerical daily shipping task

Shipping and Receiving Duties

Beckman Culture/Labcyte – San Jose, CA Nov 2013 – Dec 2021

Shipping/Receiving & Inventory Coordinator

Attend daily stand up MFG team meetings to meet monthly revenue targets

Pull and prep materials for MFG production

Routes shipments as appropriate, required knowledge of online parcel software for FedEx and UPS

Knowledge of Incoterms, required documentation, rules and regulations

Experience of Export Guidelines and Systems

Unpack, inspect, and verify incoming materials. Ensure conformance between packing list and physical materials

Input receipt into ERP systems; QAD preferred or another Tier 1 and Tier 2 ERP

Communicate discrepancies to Purchasing

Stock materials or deliver goods to appropriate individuals

Notify materials team of low stock items

Maintain transactional control over-flow of materials into and out of the stockroom

Process and monitor customer returns and repairs

Perform daily cycle counts

Pull work order kits per pick lists

Perform some light assembly tasks - service kits

Process transactions work order transactions; identify and fill shortages

Perform physical and clerical daily shipping task

Use "QuickBooks" for processing accounts, pulling orders & maintaining inventory control.

Professional Plastics - San Jose, CA May 2010 – Jul 2012

Warehouse/Shipping/Receiving/Inventory Clerk

All duties related to shipping/receiving & warehouse.

Data entry, ERP system "Syspro" for processing accounts, pulling orders & inventory control

UPS, FED-EX, DHL, LDC couriers on-line. AES on-line for international shipments.

Shipping and Receiving Duties

Processing Accounts, kitting, pulling orders & inventory control.

Made shipments through FedEx and UPS on time

In charge of all inventories, making sure all product was in the correct location

Applied Thin-Film Products, Inc - Fremont, CA Mar 2005 – Jan 2009

Shipping/Receiving & Inventory Coordinator

11M provider of custom thin-film circuits for domestic & international customers.

Accountable for all shipping materials & production control initiatives, overseeing several employees

Data entry & management utilizing Vantage ERP System

Prepare documentation utilizing AES (packing lists, SEDs and SLIs)

Coordinating & shipping finished goods domestically and internationally through UPS, FedEx,

DHL & BAX Global.

Responsible for all stockroom duties, kitting, maintaining FGI, cycle counting, material processing flow to manufacturing, Bill of Material (BOM) structure

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