Customer Service Representative Remote
Resume:
ANNETTE KISALA
*********@*****.***
LINKEDIN.COM/IN/ANNETTE-KISALA-75A9B0286
SUMMARY
** ***** **** *****. ******* A PREMIER CUSTOMER EXPERIENCE. LEADER AND TEAM PLAYER.
SKILLS
CUSTOMER SERVICE
VALID DRIVERS LICENSE WITH IMPECCABLE DRIVING RECORD
CLERICAL SUPPORT
EXPERIENCE
DELIVERY ASSOCIATE/DOORDASH/UBER EATS
APRIL 2023 TO PRESENT
SHOP AND DELIVER ITEMS IN A TIMELY MANNER
PROVIDE A 5 STAR EXPERIENCE
GENERAL SERVICE REPRESENTATIVE/COMED
MAY 2019 TO JANUARY 2023
PROJECT MANAGED NEW CONSTRUCTION, REVISION AND RELOCATION OF OVERHEAD & UNDERGROUND ELECTRIC EQUIPMENT. FIELD VERIFIED EQUIPMENT.
CUSTOMER SERVICE SUPERVISOR/COMED
JANUARY 2004 TO MAY 2019
RESOLVED ESCLATION CALLS FROM 400 CSR’s. TRAINED CSR’s. RESOLVED INTERNAL REQUESTS FROM OTHER DEPARTMENTS
NEW CONSTRUCTION REPRESENTATIVE/COMED
JANUARY 2000 TO JANUARY 2004
CUSTOMER SERVICE REPRESENTATIVE/COMED
JANUARY 1987 TO JANUARY 2000
ADMIN/CLERICAL SUPPORT/COMED
JANUARY 1983 TO JANUARY 1987
ENTRY LEVEL CLERK/COMED
MAY 1982 TO JANUARY 1983
EDUCATION
SOME COLLEGE (NO DEGREE): SECRETARIAL STUDIES
ROBERT MORRIS COLLEGE – MAY 1981
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