Service Representative Customer
Resume:
Achil A. Barcelona
R. Castillo, Agdao, Davao City
Cellphone #: 090********
*****.***************@*****.***
PERSONAL INFORMATION
Birthdate: October 18, 1986 Weight: 51 kgs.
Civil Status: Married Nationality: Filipino
Height: 5’1” Religion: Christian
CAREER OBJECTIVE
To seek new job opportunities for professional challenges and use my skills in the best possible way for achieving the company’s goal.
WORK EXPERIENCE and AFFILIATION
Alorica Davao March 17, 2018- August 17, 2020
Customer Service Representative
IBEX September 21, 2020- April 13, 2022
Customer Service Representative
Sutherland Global Solutions November 1, 2022- April 8, 2024 Customer Service Representative
CRERTIH
VA/Appointment Setter April 15, 2024- August 30, 2024 EDUCATIONAL ATTAINMENT
Bachelor of Science in Information Technology College Graduate Davao Oriental State College of Science and Technology Dahican, Mati City JOB QUALIFICATIONS
● Effective reading and writing English communication skills
● Excellent communication, analytical, listening and organizational skills
● Able to prioritize and complete all job duty requirements
● Able to adhere to schedule changes based on department and/or business
● An energetic self-starter with the ability to work both independently and within a team
● Excellent time management skills, attention to detail and the ability to multitask
● Competent in MS office and web browser environments
● Ability to continually display positive attitude
● A Pacesetter Leadership type.
CHARACTER REFERENCES
Mr. Jimmy Arenas
Customer Service Representative
Alorica Davao
Mr. Mark Malabar
Customer Service Representative
Iqor Philippines
Ms. Maria Luisa Gica
Customer Service Representative
VXI Davao
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