Data Entry Customer Service
Resume:
Debra Soto
Las Vegas, NV *****
****.*********@*****.***
Professional Summary
1. Call Center Experience
2. Data Entry
3. High Volume of inbound calls
4. Computer Skills
5. Enter data correctly
Work Experience
PCA Personal Care Assistant
Taba Personal Care-Las Vegas, NV
December 2021 to November 2024
1. Assisted Clients with Meal planning
2. Medication Preparation
3. Light Housework
4. Laundry
5. Bathing
6. Dressing & Grooming
PCA Personal Care Assistant
GIFTED UNITY HOME CARE-Henderson, NV
June 2020 to October 2021
1. Assisted client with Bathing
2. Dressing & Grooming
3. Medication Preparation
4. Meal Planning
5. Shopping
6. Light Housework
Unemployed
unemployment-Henderson, NV
July 2019 to September 2021
1. I was on unemployment due to I was on leave for taking care of my sister recovering from major surgery. My supervisor didn't think I called in like I was supposed to, but I did. Inbound Customer Service Representative
Sitel Corporate-Las Vegas, NV
May 2015 to October 2019
1. Answered inbound calls
2. Some data entry for our customer
3. Answered questions for customers
4. Transfered calls to other customers
Inbound Customer Service Representative
C3 CONNECTIONS/HUMANA-Las Vegas, NV
April 2018 to May 2019
1. Answered inbound calls
2. Did some data entry as our clients were speaking 3. Assisted Clients with Medication refills
4. Answered Clients questions about their Medications 5. Transferred to other Departments
Cashier/Customer Service
Terrible Herbst Gas station-Las Vegas, NV
November 2009 to November 2014
1. I checked out customers items from the store
2. When they prepaid gas
3. Stocked
4. Cleaned the gas pumps
5. Cleaned the store
Education
Graduate high school
Lake Elsinore High School - Lake Elsinore, CA
August 1987 to June 1991
Skills
• Caregiving
• Vital Signs
• Home Care
• Computer skills
• Data entry
• Customer service (3 years)
• Call center (3 years)
• Inbound calls (3 years)
• Cooking
Certifications and Licenses
First Aid Certification
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