Quality Engineer Project Manager

Mangala Rao, PMP

***.*.***@*****.*** 408-***-****

Quality Engineer with over 10 years of experience in analyzing requirements, building and executing test cases, setting up test environments and automation. Strong background in Agile/SCRUM and waterfall methodology.

Education & Certifications:

MS Engineering, Wright State University, Ohio

PMI Certified Project Management Professional

Six Sigma Yellow Belt

Software tools/technologies:

Visio Java/Selenium Perl UNIX scripting HTML/CSS SQL

Selenium SoapUI Excel Project Agile/SCRUM BPMN modeling

Experience:

Project Manager Volunteer Oct 2023 – Current

EQuipOurKids, CA

Managed the quality of programs for a new SEL (Social Emotional Learning) streaming channel. Liaised with local agencies and businesses to accomplish program objectives.

Performed UAT testing and identified issues with usability, compatibility. Collaborated with

stakeholders to gather feedback and prioritize issues. Ensured websites are aligned with business

requirements.

Facilitated meetings with key business partners and collaborated with project teams to ensure timely decision-making and effective communication among stakeholders.

Sr. Business Systems Analyst - Kaiser Permanente, CA Sep 2014 – Oct 2015

Worked within an Agile environment to gather requirements, create user stories, develop test cases and identify acceptance criteria for user stories.

Reviewed functional and design specification documents, identified test conditions, ambiguities and conflicts.

Developed BPMN flows in Visio and documented user stories.

Ensured ADA compliance by following accessibility guidelines for testing web and mobile applications.

Worked with the test teams to review test cases and test data to ensure extensive UI test coverage.

Managed defects using Jira.

Developed UAT test cases from requirements documents and ensured product meets user needs.

Practiced Agile and Scrum methodology - facilitated daily stand-up meetings, iteration planning and tracked progress.

Lead Quality Analyst - Capital One, CA Jul 2013 – Jun 2014

Responsible for E2E testing of Capital One’s point-of-sale system(POS). Tested both web and mobile applications. Developed test plans, test procedures and test cases to meet quality and compliance standards.

Conducted defect triage meetings and worked closely with Product and Development teams to prioritize and close defects. Used Quality Center for defect tracking and management.

Developed test plans, test schedule and managed remote QA teams.

Created and maintained requirements traceability matrix and ensured 100% test coverage.

Prepared defect reports and conducted defect review meetings with the development teams.

Tested data integrity using SQL queries.

Prepared detailed status reports and updated the status to business and technical teams.

Created regression test cases and automated them using Selenium.

Created data sheet formats for performing Data Driven testing.

Worked with development teams to establish business processes and enhance the efficiency of release procedures.

QA Consultant - Entelos, CA Apr 2013 – Jul 2013

Lead the QA efforts for testing a web-based diagnostic product used in drug research. Developed test plans and test cases. Performed system, unit, regression, and usability tests.

Developed test plans and test schedules.

Developed and executed test cases and test procedures. Worked with subject domain experts to identify test data.

Implemented data-driven test automation framework using Selenium Web Driver, Java, JUnit, and Maven.

Documented software defects using bug tracking system, prioritized defects and participated in defect triage meetings.

Delivered comprehensive QA testing reports including test validation matrix that helped determine product quality, test coverage and release readiness.

Sr. Engineer - Marvell Inc, CA Dec 2006 – Apr 2011

Created scripts to automate the design verification and quality assurance process.

Worked with the development teams investigating and fixing software bugs and deficiencies.

based on test results. Used JIRA bug tracking system to effectively track and resolve issues.

Performed functional, compatibility, regression and sanity check for Software tool revisions.

Designed test-cases for the AUT to ensure maximum coverage.

Created various Perl utilities for testing, data parsing, data manipulation and data migration.

Provided support for design and revision control tools. Primary liaison between tool vendors,

designers and developers. Successfully coordinated and resolved time critical issues. Conducted

user-training sessions.

Engineer - Qualcomm, San Diego, CA Dec 2004 - Dec 2006

Automated the Quality Assurance flow for validating design rule sets using Perl.

Created test data to cover corner cases, edge cases and boundary cases. Constantly

introduced new test cases and test data to increase coverage.

Worked with development teams to investigate and correct software bugs and deficiencies based.

on test.

Trainings/presentation provided at multiple locations in the US to help users transition to automated testing flows. Published User Guides and manuals for the new flows.

Test Engineer - Product Acceleration, CA Oct 2003 - Feb 2004

Responsible for testing a board design optimization tool to ensure the highest level of quality.

Developed and updated Test plans, Test Matrixes, Test Scenarios and Test Cases for the tool.

Managed all phases of testing ensuring test plans and test cases are completed and met business requirements. Tested compatibility with IE and Netscape browsers.

Performed various types of testing, such as functional, regression, user acceptance, negative and

installation testing on Windows and UNIX

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