Data Analyst Business

Ashbal Altaf

Phone: 703-***-**** E-Mail: ***************@*****.***

Data-Driven Business Analyst with Expertise in Advanced Data Solutions

A dedicated and detail-oriented Business Data Analyst with around 9 years of experience in business process analysis within web-based and client-server environments. An Expert in business requirements gathering, extracting data, Performing Data Analysis, data migration, data profiling, and Agile methodologies.

PROFESSIONAL DEVELOPMENT & EXPERTISE

Product Management

Product Strategy, Roadmap Planning, Competitor Analysis, UX/UI Principles, Requirements Gathering, Technical Documentation, Product & Sprint Backlog Prioritization

Requirements Management

Rational RequisitePro, AHA, JIRA, Azure

Business Modeling

Rational Rose, MS Visio, Lucid Charts, Marvel,

Methodologies

SAFE Agile, Agile, Waterfall, Kanban, Scrum

Technologies

MS-Suite, MuleSoft, SSIS, Pivot Tables, Advance Excel, Postgres SQL, Oracle, Alteryx, Mainframe, MS Query, API Testing, Data Migration, Azure, AWS, GCP, Service Now, Data Lake, DataBricks

Languages/Standards

SQL, XML, JSON, Rest API, Soap UI

BI Reporting

Tableau, Amazon Quick Sight, Power BI

Implementation

SSO, Iframe, KeyCloak, Okta, Microservices, SOA, Healthcare EDI (X12, HL7), Epic

Certifications

SAFE Agile Certified (Product Manager)

PROFESSIONAL EXPERIENCE

New York Life Insurance, NY Mar 2023 – Sep2024

Senior System Analyst

Involved in the enhancement of the company’s Correspondence Management System. The effort focuses on optimizing the processes related to the generation, management, and delivery of customer communications, including policyholder letters, statements, claims notifications, and other service-related correspondence. My primary responsibility is to ensure that the system efficiently handles the end-to-end lifecycle of correspondence from document creation and storage to delivery via physical mail, email, or other channels.

●Collaborated with business stakeholders, including customer service, legal, compliance, and product management teams, to gather detailed requirements for correspondence automation for Whole, Term, Universal Life, and Annuity insurance products.

●Spearheaded the automation of correspondence processes, including the generation of policyholder notifications, benefit statements, and claims-related correspondence.

●Wrote complex SQL queries to retrieve data from different sources and databases.

●Conducted data mapping from Mainframe Data to downstream databases to generate correspondence letters for various life insurance products.

Inovalon, MD May 2022 – Dec 2022

Senior Business Data Analyst

Lead a project aimed at improving healthcare outcomes through data analytics and performance reporting for healthcare providers, payers, and healthcare organizations. My role focused on leveraging Inovalon’s vast healthcare datasets to deliver actionable insights related to quality performance metrics, clinical outcomes, and patient health management.

●Extracted, transformed and integrated data from various sources including EHR, claims data, member surveys. Worked with IT and data engineering teams to ensure data consistency, completeness, and integrity across multiple sources.

●Delivered real-time dashboards that enabled providers and healthcare administrators to monitor the effectiveness of their interventions and identify emerging trends in patient care.

●Collaborated with clinical, operations, and product teams to define business requirements for analytics initiatives and reporting needs

Verisk Analytics, TX Aug 2021 – Mar 2022

Senior Business Data Analyst

Served as the senior business and data analyst and enhanced insurance analytics platform that provides data-driven insights to insurers, brokers, and other stakeholders within the industry. My role involves collaborating with cross-functional teams including data engineers, product managers, and business stakeholders to ensure that data is accurately captured, processed, and presented in actionable formats that align with client objectives.

Documented technical, functional and nonfunctional requirements for Requirements Traceability Matrix (RTM), ensuring accountability, project progress, and client reassurance.

Improved decision-making efficiency with creation of grid reports, templates, graph reports, dashboards, and free-form SQL reports

Created detailed data mapping documents to define how data should be transformed and migrated between systems.

Wrote complex SQL queries to retrieve data from different sources and databases.

Tarrant County, TX Oct 2020 – July 2021

Senior Business Data Analyst

Collaborated with various county departments, including public health, emergency services to consolidate data from multiple sources, design custom reports, and develop interactive dashboards that help guide key decisions. By leveraging data to monitor trends in areas like public health outcomes, crime rates, emergency response times, and social service program performance.

Created detailed data mapping documents to define how data should be transformed and migrated between systems.

Analyzed static and dynamic reports for county offices including District Clerk, County Clerk, and Sheriff’s office.

Analyzed large datasets using Advanced Excel and SQL, performing data analysis, data validation and quality checks.

NTT Data May 2015 – Sep 2020

(Medecision), TX Dec 2018 – Sep 2020

Senior Business Data Analyst

Contributed on enhancing the Aerial Decision Support Platform, a healthcare analytics tool designed to provide data-driven insights to healthcare providers, payers, and clinical teams. The project focuses on improving care management by delivering actionable insights into patient outcomes, healthcare resource utilization, and population health trends.

Collaborated with cross-functional teams, including clinicians, product managers, and data scientists, to gather detailed business requirements.

Led efforts to extract data from multiple healthcare systems (EHR, claims data, patient surveys) and ensure that the data was cleansed, structured, and ready for analysis.

Delivered an analysis on care plan adherence and its correlation with treatment costs, resulting in a 15% decrease in overall healthcare costs for a specific patient group by optimizing care coordination and reducing unnecessary hospital visits.

NTT Data (Global Atlantic Financial Group), MA Dec 2015 – Nov 2018

Business Data Analyst

Engaged in several initiatives aimed at optimizing the company’s life insurance and annuity product offerings through data analysis, process improvements, and business insights. The project’s primary objective was to enhance operational efficiency, improve product pricing, and streamline customer experience across multiple business units, including underwriting, policy servicing, and claims processing.

Collaborated with product managers, underwriting, and actuarial teams to understand the business needs and regulatory requirements related to life insurance and annuity products and gathered, documented functional requirements.

Conducted in-depth data analysis of policyholder demographics, claims data, and product performance to identify trends, opportunities, and areas for improvement.

Streamlined the policy servicing process by identifying bottlenecks in claims processing. Implemented automated workflows which improved customer satisfaction.

NTT Data (Versant Health), KY May 2015 – Nov 2015

Business Analyst

Contributed in optimizing the company’s vision care programs, with a focus on improving operational efficiency, enhancing member satisfaction, and supporting data-driven decision-making.

Worked with cross-functional teams to ensure the successful delivery of software.

Analyzed insurance processes, member Enrollment, Commissions, and Claims.

Developed a data-driven model to evaluate provider performance based on claims volume, quality of care, and member feedback.

Developed wireframes/prototypes and collaborated with Information Architects.

Coordinated UAT, post-Go-Live activities, and issue investigations.

EDUCATIONBachelors in software engineering

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