Picking,packing, shipping, receiving
Resume:
Bethany Willins
Customer Service
Carson, CA ****5
********.*********@*****.***
Professional Summary
Objective:
To obtain a position that will allow me to showcase my customer service skills and ability to work well with others as a team and as an individual.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Packer/Shipper
Radial-Rialto, CA
June 2024 to July 2024
• Efficiently picked and packed customer orders according to order specifications, ensuring accuracy and timeliness
• Maintained a high level of productivity by meeting daily picking targets while maintaining quality standards
• Maintained a clean and organized work area, contributing to a safe working environment for all employees
Production Technician
Claybourne Co.-Perris, CA
January 2024 to March 2024
Packaged prerolls and labeled packaging. Constant quality control of product. Picker/Packer
CTDI COMMUNICATIONS TEST DESIGN-Rialto, CA
August 2023 to January 2024
Pick orders, pack and ship orders.
Packing and Shipping Clerk
Coupang-Moreno Valley, CA
March 2023 to May 2023
Packed and labeled customer orders to ship.
Shipping Clerk
Zumiez distribution Center-Corona, CA
December 2022 to February 2023
Printed shipping labels and packed customer orders to ship. Picked orders as needed. Basic housekeeping of work area.
Shipping and Receiving
Kohl's-San Bernardino, CA
September 2022 to January 2023
Receives merchandise from trucks, sort and place on pallets. Continuously uses scanner to place product into inventory. Basic housekeeping of work area.
Production Technician
DreamFields-Desert Hot Springs, CA
May 2022 to September 2022
Produced preroll products as an assembly line. Consistently met daily quotas. Packed and prepared product for shipment and kept inventory. Basic housekeeping of work area. Cashier/Customer Service
King's BBQ-Baytown, TX
December 2021 to March 2022
Operated cash register, counted till at open and close. Stocked front food prep area. Took phone orders and fulfilled food delivery orders.
Cashier/Customer Service
Burlington Stores-Baytown, TX
October 2021 to December 2021
Operating cash register, assisting with layaway, signing up customers for store credit card. Maintaining sales floor.
Cashier/Customer Service
Walmart-Yucca Valley, CA
March 2014 to February 2021
Operated cash register, handled various amounts of cash and checks. Assisted at self checkout. Assisted at customer service desk with returns, exchanges, money orders, money transfers, bill pay. Administrative Assistant
Metropolitan Industries, Inc-Romeoville, IL
January 2012 to February 2014
Entered work orders as needed in Microsoft Dynamics Entered received items into inventory
Sorted and filed assorted paperwork as needed
Maintained labor records of employees
Initiated and received calls from suppliers to collect invoices Utilized Microsoft Office Suite to create spreadsheets and presentations Quality Control Technician
CloudBlue-Joliet, IL
April 2011 to April 2011
Tested video game consoles, game disks, and peripherals Recorded test results in Blue IQ system
Moved bad product with RF scanner to recycling
Material Handler
RR Donnelley and Sons-Bolingbrook, IL
January 2011 to March 2011
Feeding magazines into address printing machine
Stacking books onto pallets and plastic wrapping
Basic housekeeping of work area
Packer
Caterpillar-Joliet, IL
April 2010 to June 2010
Packed Caterpillar parts into crates for shipping
Extensive usage of RF scanner to move inventory
Quality Control Technician
Optimum Nutrition-Aurora, IL
September 2008 to October 2009
Cleared manufacturing lines for production
Performed hourly checks on manufacturing lines
Checked metal detector hourly
Used RF scanner to move inventory
Mail Sorter
REGULUS-Naperville, IL
June 2008 to August 2008
Sorted and opened credit card customer mail
Remitted payments
Picker/Packer
Crate and Barrel-Naperville, IL
April 2008 to May 2008
Picked and packed customer orders to ship
Material Handler I
RR Donnelley and Sons-Mattoon, IL
August 2007 to March 2008
Packed magazine signatures into patent binding machine. Checked for quality and errors in finished product Piled finished product onto pallets to ship
Inbound Sales Agent
Consolidated Market Response-Charleston, IL
January 2007 to August 2007
Upsold various products and packages to customer
Performed warm/cold transfers on multi-line phones Education
High School Diploma
Faith Academy High School - Lake Arrowhead, CA
September 2001 to June 2005
Skills
• Front Desk
• Data Entry (2 years)
• Customer Service (6 years)
• Microsoft Office (2 years)
• Cash Handling (6 years)
• Computer Literacy (10+ years)
• Computer Skills (10+ years)
• Communication Skills (10+ years)
• Driver's License (10+ years)
• Multi-line Phone Systems
• Order Entry
• Pallet Jack
• RF Scanner
• Shipping & Receiving
• Materials Handling
• Order Picker
• Warehouse Experience
• Office Experience (2 years)
• Manufacturing
• Quality Control
• Word Processing (3 years)
• Delivery Driver Experience
• Inventory Control
• Administrative Experience
• Upselling
• Merchandising
• Typing
• Assembly
• Stocking
• Filing
• Retail sales
• Windows
• Analysis skills
• Time management
• POS
• Guest services
• Documentation review
• Clerical experience
• English
• Presentation Skills
• Load & Unload
• Quality Assurance
• Heavy lifting
• Microsoft Office
• Manufacturing
• Assembly
• Industrial equipment
• Load & unload
• Food handling
• Janitorial experience
• Packaging
• Quality control
• Warehouse management
• Warehouse management system
• Customer service
• Cash register
• Restaurant experience
• Basic math
• Upselling
• Retail sales
• Guest services
• Leadership
• Guest relations
• Customer support
Languages
• English - Expert
Certifications and Licenses
Non-CDL Class C
Pallet Jack Certification
Driver's License
Assessments
Customer service fit — Completed
July 2021
Measures the traits that are important for success for customer service roles Full results: Completed
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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