Data Entry Call Center
Resume:
Latrice Smith
Henderson, NV. 89044
**********@*****.***
Objective: To obtain an interesting position with a growing company that would allow me to utilize my skills and grow with the company.
Experience: Nordstrom Card Services 03/2024-PRESENT
Financial Services Specialist Henderson, NV
*Service customer card account
*Process credit card application
*Schedule payments
* Delivered comprehensive support in a high-volume call center
*Addressing 100+ calls daily with a customer satisfaction rating of 92%.
Sutherland Healthcare Solutions 07/2017-03/2024
Patient Specialist (Irhythm) Henderson, NV
*Scheduled appointments
*Entered orders into the system efficiently
*Collected co pay
*Discuss payment plans
*Assist patients with heart monitors
Randstad/Ingram Micro/Amazon 09/2016-06/2017
Production/Quality Control Las Vegas, NV
*Inspected products/Load the assembly line
*Stack pallets with products/Shipped them back to Amazon
Abbey Woods 03/2012-08/2016
CMT/CNA/Patient Care Specialist St. Joseph, MO.
*Passing medication to residents
*Check new residents into the facility
*Document medication in resident charts
* Entered orders into the system efficiently
*Answer incoming calls and transferring to necessary departments
*File/faxed/set Doctors appointments for residents
Saxton Care Chateau’ 08/2008-03/2012
Certified Nursing Aide (CNA) St. Joseph, MO.
*Bathed/Dress and undress residents
*Turned and repositioned residents
*Changed bed linen/Vital signs/*Feed residents
Education
Roseland Community High School 1986
High School Diploma Chicago, IL.
Trainco Business College 1988
Data Entry Certificate Chicago, Il.
Missouri Western State University 2000 Medical Records Certificate St. Joseph, MO
Missouri Association of Nursing Administration 2009
CNA Certificate St. Joseph, MO.
Missouri Association of Nursing Administration 2013
CMT License/Insulin Certificate St. Joseph, MO.
University off Phoenix 2016
Business Administration Online
Northwest Career College 2024
Phlebotomy Henderson, NV
Job Skills
CNA/CMT
Receptionist
Phlebotomy
Work/Excel
Data Entry
Management
Quality Control
Production
Reference Available Upon Request
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