Customer Service Data Entry
Resume:
KENDRA FISHER
Evansville, IN *****
**************@*****.***
Objective: To obtain a customer service position.
• Over 2 years of experience in customer service with some of the largest financial companies
• Experience includes collections front and back end, repo collection, mortgage collections of past due and current, non-retail collections, conflict resolution, meeting preparation, and scheduling, online banking troubleshooting, banking support, loan inquiries and support.
• Possess excellent public communications, customer services, and data entry
• Computer Skills: Microsoft Word, Excel, Windows 10 and Outlook 2017-2018
• Knowledge of IT work in the online banking, GPS, maps
• Excellent improvising skills
• Five years plus of expedite driving experience
Willing to relocate to: Evansville, IN
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Indiana BMV-Evansville, IN
May 2023 to November 2023
Resource for the public
Expedite Driver
mikes macer delivery-Evansville, IN
October 2018 to February 2023
10/2018-02/202
• Expedite delivery
• Quick and precise thinking
• Strategic thinking
• Maps
• Networking
•
Customer Service Agent II
Old National BanCorp
December 2016 to October 2018
● online banking troubleshooting
● Balance inquiries
● Loan Support
● Loan Payments
● Banking Inquiries
● Visa debit inquiries and troubleshooting, dispute inquiries, Visa online inquires Customer Service Rep
Adecco temp. Service
August 2016 to December 2016
• Inbound customer support of banking, inquiries, and troubleshooting for online banking Eligibility Specialist
FAMILY SOCIAL SERVICES (thru CFA Staffing)
February 2015 to December 2015
● Data gathering, data processing, inbound customer service calls, updating client records, processing client request
Collector
SPRINGLEAF FINANCIAL SERVICES HQ-Evansville, IN
November 2012 to September 2014
● Front and back end collections, non-retail collections, mortgage collections, repo collections, customer service
Production Associate (thru Custom Staffing)
DIVERSITY VUTEQ-Evansville, IN
October 2012 to October 2012
● Molding injections, assembly, paperwork, quality control Production Associate
TJ MAXX-Evansville, IN
July 2010 to August 2010
● Sorting inventory, material handling, using pallet jack to obtain supplies, maintain a clean area and heavy lifting up to 85 lbs.
Production Assembler (thru Gibson County Quality Assurance) DIVERSITY VUTEQ-Princeton, IN
September 2009 to March 2010
● Assembling interior car parts for Toyota, heavy lifting, injection molding, cleaning area, loading parts, inventory, machine operator
Information Specialist
Evansville Visitor Center-Evansville, IN
July 2001 to September 2009
● Data Entry, answering multi-line phone, faxing, bulk mailing, mailing, customer service, stock, heavy lifting (up to 80 pounds), sale of merchandise, conflict resolution, use of Microsoft Word
● Active office manager for 3 months while office manager was on leave of absence
● Scheduling and overview on daily events for hotels Education
Diploma
FRANCIS JOSEPH REITZ HIGH SCHOOL
August 1996 to May 2000
Skills
• Over 15 years of experience in customer service with some of the largest financial companies (10+ years)
• Experience includes collections front and back end, repo collection, mortgage collections of past due and current, non-retail collections, conflict resolution, meeting preparation, and scheduling, online banking troubleshooting, banking support, loan inquiries and support.
• Possess excellent public communications, customer services, and data entry
• Computer Skills: Microsoft Word, Excel, Windows and Outlook (10+ years)
• Plastics Injection Molding
• Social Work
• Materials Handling
• Manufacturing
• Quality Assurance
• Machining
• Assembly
• Experience Administering Injections
• Office Management
• Pallet Jack
• Driving
• Customer service
• Heavy lifting
• Load & unload
• Sales
• Retail sales
• Typing
• Computer hardware
• Computer networking
• Social work
• Quality assurance
• Conflict management
• Banking
• Communication skills
• Forklift
Certifications and Licenses
Driver's License
March 2022 to March 2028
Pallet Jack Certification
Contact this candidate