Landscape Maintenance Account Manager

Lucas Borger

Charlotte, NC

********@*****.*** 610-***-****

Experience

Caliber Service Management, Exton, PA Mar 2021-June 2024 National Account Manager

● Consistently delivered +30% margins while procuring, vetting and sourcing services for 150+ client sites

● Oversaw day-to-day operations at each site (including 24/7 accessibility during inclement weather)

● Managed client/vendor relationships and addressed problems/concerns as they arise o Walmart: Manage Top 5 client relationship - $2.6 million account with 16 weekly landscape maintenance sites and 54 on-call snow removal sites across 6 states including: OH, PA, NY, MD, NJ, DE

o Amazon Warehouse: 14 bi-weekly landscape maintenance sites across 7 states including: NY, FL, WA, CA, TX, AZ, NV

o Vitalant Blood Bank: 43 weekly landscape maintenance sites and 14 snow removal sites across 16 states including: WA, CA, AZ, NV, CO, NM, WY, ID, ND, SD, TX, LA, MS, IL, PA, OH

o Coldwell Banker: 6 weekly landscape maintenance sites across 7 states including: MA, PA, MN, NC, SC, NJ, NY

● Awarded employee of the week honors for outstanding diligence with clients and contributions to team culture

● Contracts Administrator: Created and distributed roughly 2,000 contracts to new vendors for upcoming seasons

● Construction Administrator: Created and sent proposals to clients for industrial enhancement work, including: sinkhole repairs, inlet replacements, and irrigation leaks Dyad Enterprises, King of Prussia, PA Apr 2020-Aug 2020 Shipment Manager

● Managed team of 10 in fast-paced environment to package, insulate, and ship significant daily volumes of COVID test kits

● We would ship out up to 50 packages of COVID kits with approximately 500 in each box

● Coordinated with operations to ensure exact amounts were delivered to correct destinations Maxx Orthopedics, King of Prussia, PA Summer: 2019 Marketing Intern

● Trained to create and develop business strategies to drive market share

● Created marketing materials highlighting product superiority and service

● Developed social media marketing messages, Facebook, Instagram, LinkedIn Skills

● Trained in high-impact, sales-focused client/customer communications - verbal and written

● Strong interpersonal skills, problem solving ability, and persistence to overcome challenges

● Proficient in Microsoft Excel, Word, Powerpoint

Education

James Madison University, Harrisonburg, VA 2018-2020

● Studied in the business program

● Delta Sigma Phi Rush Chair - planned and executed recruiting events to attract/evaluate potential new members. Managed communications with all potential new members throughout the rush process Other Interests

Enjoy playing recreational baseball, soccer, basketball, and flag football. Die-hard Philadelphia Sports fan (and all sports in general); Enjoy making people laugh

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