Yeni Medrano
Office Administration • Bilingual Spanish • Data Entry •
Visalia CA 93291
***********@*****.***
EXPERIENCE
Office Clerk • Elite Medical • Visalia CA
09/2023- Present
Medical office receptionist. Would do patient intake, take payments, answer multi line phone systems, scheduling for appointments and meetings for staff. Additional errands as needed, supply pick up and drop off to sister clinics. Administrator • Elite Auto Wholesale • Visalia CA
03/2021– 08/2023
Administer and maintain daily front office operations, including greeting clients, responding to phone calls, and performing billing tasks with 100% accuracy. Developed and implemented a well-organized filing system and introduced effective scheduling techniques, which increased productivity by 40%. Control all office expenses and cost for 15+ employees, including report metrics for travel expenses. Coordinate with DMV for vehicle verification process Office Manager • Humble Communications • Visalia CA 01/2010– 12/2019
Directed callers to destination. Filed and maintained records. Scheduled appointments and answered inquiries. Collected and distributed mail. Transmitted information or documents to customers using computer, mail facsimile machine. Prepared and processed all payroll and benefits functions for 20+ employees while solving any related issues and discrepancies
EDUCATION
Golden State Business College, Visalia CA
Computer Business Program
May 2000 – Honors: Cum Laude (GPA: 3.7-4.0)
Dinuba High School, Dinuba CA
High School Diploma
June 1999 – Honors: Cum Laude (GPA 3.5)
SKILLS
Billing
Accounts payable
Excel
Filing: Alpha &
Numeric
Keyboarding 45 WPM
Clerical
Data entry
Microsoft word
Customer service skills
Scheduling
10 key data entry
QuickBooks
Microsoft Outlook
Microsoft Access
Bilingual, fluent in
Spanish and English
PowerPoint
LANGUAGES
English - fluent
Spanish - fluent