It Engineer Infrastructure
Resume:
James Ducker
Sr. IT Engineer
* ********** **, ***. ***, Billerica,
United States, 01821
*************@*******.***
Sr. IT Engineer with over three decades of extensive expertise in project management, network security, and IT strategy. Known for spearheading innovative IT infrastructure upgrades and optimizing systems for enhanced performance and security. Demonstrates a strategic vision in aligning IT initiatives with business goals to drive growth and efficiency. Employment history
Jan 2017 - Aug 2024
Sr. It Engineer
ClearMotion at Billerica, MA
Feb 2009 - Dec 2016
Computer and Information Systems Manager / Marketing Director RIKON Power Tools at Billerica, MA
Spearheaded IT infrastructure upgrades, enhancing system efficiency and reducing downtime. Implemented cutting-edge solutions for improved data security.
Conducted comprehensive network audits, identifying vulnerabilities and proposing targeted solutions. Optimized server performance through data-driven analysis.
Led cross-functional teams in successful IT project implementations. Fostered strong relationships with vendors to ensure seamless technology integration. Streamlined IT processes, resulting in substantial cost savings and increased productivity. Developed and executed a strategic IT roadmap aligned with business goals.
Created and implemented all Onboarding and Offboarding processes for employees. Supplied all new employees with computers and software licenses, designed specifically for their job description. Performed all hardware upgrades keeping employee performance running seamlessly. Controlled and maintained all Asset Management.
Responsible for license budgets, maintenance, and upgrades. Software including but not limited to: Ansys, Altium, Catia, All Atlasian tools, Mathworks, Solidworks, Minitab, JAMA, Microsoft and Office 365, Encarta, Exchange Services, AWS, Thinkcell, and all Google Services to name a few. Led IT infrastructure overhaul, optimizing system performance and enhancing data security protocols. Implemented cost-effective solutions, resulting in substantial operational efficiency gains.
Responsible for all hardware upgrades and new hardware implementations. Managed all license budgets, maintenance, upgrades, and renewals, including but not limited to Microsoft Office 365, Exchange services, and all Google software suites.
Responsible for all marketing efforts and company visibility. Designed all half and full page magazine advertisements. Created all 30 and 60 second Television Commercials. Took all product pictures and developed company website from scratch with Google Analytics and website Marketplace. Jan 2001 - Dec 2016
President / CEO
A++ Computers at Billerica, MA
Skills
Project Management Network Security
Vendor Management Data Analysis
Process Optimization IT Strategy
Education
Jan 1989 - Jul 1993
Bachelor's Degree in Information Technology
Wentworth Institute of Technology at Boston, MA
Led strategic vision and growth as President/CEO, driving innovation and market expansion. Spearheaded transformative initiatives, resulting in substantial revenue growth and industry recognition.
We designed custom laptop and desktop computers for specific customer use. Streamlined new onsite computer repair services for non commercial customers. Provided all Computer services, upgrades, and software for local users and commercial clients. Expert Expert
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