Assistant Manager Customer Service
Resume:
Joshua Morales
San Bernardino, CA *****
***************@*****.***
I am proficient in hand tools and mechanic work. I also studied and have hands-on experience in machining and manufacturing. I have also been involved in a variety of roles, including running a parts department and head mechanic of a mechanics shop.
Work Experience
Mechanic, Asst Parts Manager, Engine builder
Troy Adams coaching-Riverside, CA
July 2020 to September 2024
I have experience in hand tools and welding on go-kart chassis. Head mechanic for the shop and parts assistant manager. Responsibilities in the parts department include collecting old or unpaid invoices, contacting customers for billing on services done, advising service, intaking customers' vehicles, keeping parts count up to date, and ordering low stock from distributors. Mechanic responsibilities include obtaining owen tools, chassis repair, brake service, tire service, service adviser, alignment service, and engine repair.
Customer Service, Race track worker
Adams Motorsports-Riverside, CA
July 2019 to September 2024
My responsibilities include ensuring run groups for racers were separated appropriately and ran promptly, groundskeeping, answering customer questions, track repair, track maintenance, incident assistance, and track safety.
Education
High school diploma
Indian Springs High School - San Bernardino, CA
April 2018 to June 2021
I was involved in a machining and manufacturing program that used manual mills and lathes. I also have experience with CAD such as Solidworks and master cam. I have experience with 3-axis CNC machines and CNC lathes. I also had the opportunity to attend Technical employment training through the school and learned more about CAD design.
Skills
• Assistant Manager Experience
• Landscape Maintenance
• Welding
• Mechanic Experience
• Fabrication
• Automotive Repair
• Brake Repair
• Mechanical Knowledge
• Oil Change
• Equipment Repair
• Blueprint Reading
• Heavy Equipment Operation
• Maintenance
• Merchandising
• Tire service
• Organizational skills
• Alignment
• Service Technician Experience
• Suspension
• Automotive Diagnostics
Certifications and Licenses
Driver's License
September 2021 to September 2025
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