Software Quality Assurance Team Lead/Manager, remote
Resume:
Andrey Pankov Wheeling, IL *****
************@*****.***
Quality Assurance Leader Summary
IT professional with over 15 years of experience in Software Quality and Software Quality Assurance, seeking a Senior QA role
Extensive knowledge of leading QA tools and methodologies including Agile, CMMI/TMMI, Kaizen, Six Sigma, RUP, XP and others
Strong expertise in all phases of SDLC and test management: defining requirements, planning testing process/strategy, coordinating QA team engagement and performance, executing tests, analyzing and reporting results
Extensive hands-on experience with HP ALM /Quality Center, JIRA, TFS, SharePoint & DevTrack
Performed process improvement and testing framework creation leveraging tools such as HP ALM / Quality Center (TestDirector), QuickTest Pro (QTP), LoadRunner, IBM Rational Suite (RTC), Selenium and Microsoft Team Foundation Server (TFS)
Experience building or rebuilding/revamping QA departments utilizing formal QA methodologies, standards, best practices, processes and/or procedures
Extensive practice working on/with technical documentation/business & functional requirements
Solid knowledge/expertise in different testing types, including but not limited to: regression, system integration (SIT), user acceptance (UAT), functional, automated, manual, smoke, localization, compatibility, E2E,and exploratory testing
Professional background in finance, healthcare, insurance, PR and software development industries
Strong team-player with solid technical, analytical, personal and communication skills
Excellent organizational and information management skills with keen problem solving and troubleshooting abilities
Focused, detail-oriented and able to meet deadlines in a fast-paced environment
Expert level of managing off-shore teams and tasks coordination to maximize efficiency
Motivated teams, fostered accountability, and consistently achieved results
Reliable, resourceful, goal driven, and a fast learner
TECHNICAL SKILLS
Quality Assurance Tools: HP ALM/Quality Center 10/11(admin), JIRA/Zephyr, Bugzilla, Inflectra Spira, HP QTP, Mercury WinRunner, HP LoadRunner, Selenium, and Rational Suit
Programming Languages: C/C++, SQL, XML, HTML, Java, JavaScript, Xcode, VB, .NET, ASP Database Management Systems: .NET, Active X, Sybase, ADO.NET, CSS, XSLT, Oracle, MS SQL Server, MS Access, Azure, Citrix, EPIC Systems, and REDCap
Operating Systems/Protocols: MS DOS, Windows, AS400, Sun Solaris, iOS, and Android
Networking: TCP/IP, HTTP, FTP, SMTP, POP3, IMAP, TELNET, and VMware
Browsers: Internet Explorer, Edge, FireFox, Opera, Netscape, AOL, Safari, and Chrome
Software Development and Management Tools: Pivotal Tracker, MS Visual Studio, JIRA, Team Foundation Server (TFS), Scrum/Kanban, InterDev, Eclipse, and Visual Source Safe
PROFESSIONAL EXPERIENCE
Northwestern University (MSS Fienberg Medical School), Chicago, IL 6/2014 – Present
Quality Assurance Team Lead (Sr. SW QA Specialist)
Mobile App Testing: Spearheaded the seamless transition of the MSS Assessment Center website to a several apps for iPads. As mobile demands increased, our QA team rigorously tested over 15 apps targeting diverse health aspects for multilingual patients (across 10+ languages) using CAT/IRT methodologies.
Quality Assurance Framework Development: Achieved a 20% reduction in defect leakage and improved test efficiency by 30% through the engineering and fine-tuning of a robust QA framework. Leveraged analytical skills to enhance testing processes and contribute to strategic test planning.
Test Planning and Execution: Designed, developed, and executed comprehensive test plans, test cases, and defect reports. Ensured quality assurance summaries were accurate and actionable.
Agile Environment Expertise: Built agile test suites aligned with design specifications, requirements, and wireframes.
Effective Project Management: Successfully juggled multiple projects with shifting deadlines in a dynamic, multitasking environment.
Root Cause Analysis: Identified and resolved software inconsistencies, ambiguities, and defects during design and implementation phases. Conducted thorough root cause analyses.
Data Verification and Analysis: Proficiently handled data verification and analysis from CAT engines based on Item Response Theory. Actively worked with EPIC and REDCap data.
Comprehensive Testing: Conducted hands-on testing across various domains: mobile, web, regression, functional, system, automated scripts (Xcode), localization, Ad-Hoc, E2E, smoke, UAT, and hardware compatibility.
Collaboration and Requirements Analysis: Actively collaborated with Product Owners (POs), Project Managers (PMs), and scientists for ongoing business requirements analysis.
Project Coordination: Served as the single point of contact for overall project progress, planning, and delivery.
Quality Assurance Excellence: Ensured functional accuracy and adherence to regulatory and industry standards, ultimately enhancing customer satisfaction and user experience.
CISION (PR software company), Chicago, IL 1/2007 – 2/2014
Quality Assurance Team Lead 5/2011 – 2/2014
Analyzed and decomposed business/functional requirements to identify testable scenarios
Created test plans, test matrixes, test monitoring and test scheduling related paperwork
Local and off-shore QA teams’ coordination(20 people total)
50% of the time involved in hands-on testing of web-based & mobile version(hardware and emulators, IOS/Android) of application, and data validation/verification
Worked as a Scrum master and managed sprint-based planning (1 week) and monthly release cycles.
Leveraged limited resources across projects based on their strength to maximize efficiency
Operated as a liaison between QA team and other teams (Dev, DBA, infrastructure, business, and senior management group).
Worked as QA representative in Agile environment at Scrums/Sprints/Tiger teams on multiple projects at the same time
Sr. Quality Assurance Analyst 3/2009 – 5/2011
Was responsible for QA team’s daily operations: localization, mobile, smoke, system, regression, functional, performance/load, end-to-end and UAT testing.
Coordinated automated (HP LoadRunner, QTP) and manual testing of the entire QA team.
Worked as HP Quality Center 10 administrator (assignments, reports), LR testing scope allocation, test case creation/review, reports delivery, regression test automation by QTP.
Created TFS workflow for QA team to use; organized QA library at SharePoint and Wiki
Quality Assurance Analyst II 1/2007 – 3/2009
Worked with various technical documentation including BRDs, FRDs and mock-ups to provide QA team with test requirements and strategy to apply.
Created entire web-application test plan, smoke test suite, regression test suite, and test cases for features/enhancements/bugs.
Was in charge of writing and reviewing automated scripts for regression test suite using QTP. Was working on automated tests execution and results reporting.
PREVIOUS EXPERIENCE
BIO-LOGIC (Natus), Mundelein, IL 12/2006 – 1/2007
Sr. Software Test Automation Engineer/Analyst
SHURE Inc., Niles, IL 10/2005 – 11/2006
Sr. Software Test Automation/QA Engineer
EVENTINVENTORY.COM, Crystal Lake, IL 02/2005 – 10/2005
Quality Assurance Analyst
CONCEPTLOAN INC., Deerfield, IL 05/2004 – 02/2005
Quality Assurance Automation Engineer
INTERSOFT CORPORATION, Deerfield, IL 12/2003 – 04/2004
Quality Assurance Analyst
DELL, Chicago, IL 10/2002 – 11/2003
Quality Assurance Analyst
EDUCATION AND TRAINING
JAVA, Selenium WebDriver (Java) 03/2014 – 06/2014
Quick Test Professional (QTP) 11/2003 – 03/2004
Performance Testing and Analysis w/LoadRunner 09/2002 - 12/2002
Automated testing w/Mercury TestDirector and WinRunner 03/2001 - 07/2001
Belarus State Polytechnic Academy, Minsk, Belarus 09/1991 - 06/1996
Master Degree, Engineering
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