Production Supervisor Customer Service
Resume:
Kevin Battles Sr.
Production Supervisor, Facilities Trainer, Quality Assurance, Advanced Customer Service Certification.
Kansas City, MO 64109
**********@*****.***
I just want to be blessed with a supervisory position where I can bring a positive influence and knowledge of how to help people get the best results out of their work day without micromanaging them and by trusting in their ability to do the job they were hired to do with success. Authorized to work in the US for any employer
Work Experience
Reclamation Supervisor
Liquid Soap Products - Kansas City, MO
February 2024 to Present
My job is to restructure a new department of the company, and make it more profitable and productive, by implementing progressive new work instructions, safety and policy changes for the betterment of the company without micromanagement.
Production Supervisor
CKS Packaging, Inc - Kansas City, MO
September 2023 to February 2024
I transformed a lacking 3rd shift into a efficient and well organized 3rd shift, the right people in the right positions and got rid of the people with bad attendance as well as bad attitudes, all done with in policy, I also rewarded my people for a job well done, some people just wanted to here, good job. Facility Trainer
Pure fishing Inc. - North Kansas City, MO
November 2020 to September 2023
I train and monitor the progress of incoming new trainees, as well as retrain of those in need because failure is not an option on my watch, I believe everyone deserves a second chance, maybe even a third. Head Receiver/ major parts transport
Honeywell Aerospace - Olathe, KS
August 2019 to August 2020
Receive and do necessary data, as well as put away in proper location, I also transported major parts to designated departments.
parts to production department supervisor(s)
VENTRA KANSAS - Kansas City, KS
October 2015 to June 2019
Kansas City KS
10/2015 - Present
• Basic to more complex assembly of rear fascia's
• Identify and report defective materials or questionable condition of parts to production department supervisor(s)
• Training new production associates
• Maintaining work areas and equipment in a clean and orderly condition Production Supervisor
Procter & Gamble - Kansas City, KS
July 2014 to October 2015
• Conducting pre and post shift meetings relaying any necessary information to associates and line technicians, completing attendance checks, and reviewing quality alerts
• Managed "blank" production employees
• Demonstrated leadership by working at the same level of urgency expected by my team Inventory Specialist
Providence Medical Center - Kansas City, MO
October 2008 to November 2012
• Monitoring all incoming and outgoing inventory on a daily basis
• Compiled inventory information and presented it to management for effective decision making, which included the need for restock, and so on
• Investigated and issues with the inventory system and executed necessary improvements towards better business performance
• Ensured all items in the hospital were appropriately received and stored Owner/Operator
Home Remodeling Business - Kansas City, KS
June 2002 to September 2008
• Managed a small painting crew that completed both internal and external paints jobs
• Planned the layout of carpet throughout the home(s), allowing for expected traffic patterns and placing seams for best appearance and longest wear
• Installed, maintained, and repair electrical wiring, equipment, and fixtures
• Executed all work in accordance with relevant state/city codes Education
Some college in Business Law
KCKCC - Kansas City, KS
August 1981 to April 1982
Skills
• Retail Management
• Production Management (4 years)
• Management (4 years)
• Manufacturing (10+ years)
• Remodeling
• Carpentry (10+ years)
• Quality control
• Customer service
• Crew management
• Warehouse management
• Supervising experience
• Leadership
• Supply chain
• Hospital experience
• Carpentry
• Quality assurance
• Analysis skills
• Warehouse management system
• Microsoft Office
• Communication skills
• Warehouse supervisor experience
• Organizational skills
• Microsoft Excel
• Microsoft Word
• Inventory control
• Remodeling
• Production management
• Pallet jack
• Materials handling
• Warehouse experience
• Assembly
Certifications and Licenses
Advance Customer Service-CSR-A
March 2013 to Present
Able to accommodate customers in all unilateral and bilateral agreements. Advanced Customer Service -CSR-A
Present
This is the art of getting inside the customers head, being able to realize what the customers wants or guide them in a direction that would satisfy what their looking for in a product. Certificate of Consercration
Present
Deacon of my church, REMHA CHURCH OF INDEPENDENCE.
Contact this candidate