Case Manager Critical Care

Dynamic and compassionate healthcare professional with Master of Science in Nursing specializing in Adult Gerontology, offering extensive experience across diverse healthcare settings, including cardiovascular, critical care, and primary care.

Adept at managing acute and complex chronic health conditions by conducting thorough risk assessments, creating evidence-based care plans, and providing comprehensive patient education. Recognized for leadership, adaptability, and initiative in both clinical settings and as a mentor, educator, and case manager. Well-versed in navigating complex healthcare systems, including interdisciplinary coordination, insurance management, and multi-faceted patient care. Expertise in leveraging multiple EMR systems with capacity to rapidly adapt to new technologies

Education & Credentials

Master of Science in Nursing, Adult-Gerontology Nurse Practitioner, GPA: 4

Midwestern University of Glendale – Glendale, AZ, 2024

●Recognized by faculty for grit, adaptability, and a proactive approach to learning and collaboration.

●Recognized for creating summary sheets and sharing resources to support peers' success.

●Selected as sole speaker at university’s round table sharing my journey to inspire current cohort.

Arizona RN License, License Number: 272883

Professional Experience

Advanced Health Care of Glendale – Glendale, AZ 2021-2022

Admission Case Manager

Facilitated seamless transitions from hospitals to our rehabilitation center aimed at ensuring implementation of comprehensive care plans for patients. Collaborated with multidisciplinary teams to address the medical, social, and psychological needs of high-risk patients. Managed and supervised the admissions process, including providing patient guidance to minimize readmissions and optimize recovery outcomes.

●Navigated complex cases and ensured timely care for patients by leveraging strong understanding of insurance systems.

●Increased patient admissions from three to six per day by streamlining communication and processes with hospitals, insurance providers, and rehabilitation teams.

Lovelace New Mexico Heart Institution – Albuquerque, NM 2020-2021

Cardiac Vascular Critical Care Registered Nurse

Created care plans based on cardiovascular diagnostics and patient outcomes while ensuring optimal care delivery. Contributed to improved patient outcomes through meticulous monitoring and swift, informed decision-making.

●Quickly adapted to a fast-paced environment, including mastering advanced cardiovascular technologies such as IABP, ECMO and Swan-Ganz catheters in short timeframe.

Presbyterian Santa Fe Medical Center – Santa Fe, NM 2019-2020

Critical Care Registered Nurse/Charge Nurse

Assessed in developing new ICU unit. Delivered care to critically ill patients with various health emergencies, including Necrotizing fasciitis and substance abuse disorders with strong emphasis on ensuring prompt and effective treatment. Led teams through evolving COVID-19 protocols, fostering resilience and ensuring optimal care.

●Demonstrated initiative by traveling to sister hospital to learn ICU systems, applying this knowledge to optimize ICU operations.

●Served as charge nurse while overseeing 10-15 nurses during night shifts, ensuring smooth operations and effective patient care.

Saint Elizabeth Health Agency – Toronto, Canada 2016 — 2019

Home Health Nurse

Assisted palliative and geriatric patients in managing chronic conditions while enhancing their quality of life through personalized care strategies. Collaborated with interdisciplinary teams to develop patient-centered care plans for wound, DM II, HTN and complex cases while achieving key health outcomes.

●Educated patients/families on health management and wellness strategies, fostering independence and improving quality of life.

●Provided home-based wound care, palliative care, hospice while ensuring effective treatment and promoting patient recovery in a compassionate environment.

Fresh Open Heart Surgeries ICU Nurse 2007-2012

Queen Alia Center for Cardiac Health – Amman, Jordan

●Provided post-operative care for cardiac surgery patients, undergoing CABG, valve replacements, pacemaker implantations, and others.

●Utilized advanced cardiac monitoring techniques, including telemetry and continuous EKG, to maintain hemodynamic stability.

●Managed critical care equipment such as chest tubes, temporary pacemakers, and central lines to ensure optimal recovery.

Certifications: Advanced Cardiovascular Life Support (ACLS) – 2024 ECG Basic and Advanced Certification – 2018 Palliative Care Basic and Advanced Certification – 2016 Dementia and Alzheimer Certification – 2016 Wound Care Basic and Advanced Certificates – 2015

Professional Affiliations: American Association of Nurse Practitioners (ID: 1996108) American Association of Nurses (ID: 04051006)

Volunteer: Leader and founder for Community Services Ministry at Camel Back PHX SDA Church Caregiver at Marie’s Board and Care Home care YMCA Canada young youth camp Volunteer at Zaatari refugee camp Health Clinics

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