Sales Operations Project Management

Melissa Ann Stevens, PMP

614-***-**** linkedin.com/in/melissastevens *******************@*****.***

Proven Leader Sales Consulting Strategic Vision

Accomplished, motivated, and bold leader with education and experience in solutions architecture, executive leadership, strategic vision, critical thinking, innovative solutions, and multifaceted collaboration in fast-paced environments. Assists in defining vision, developing strategies, and driving continuous improvement. Career track includes contribution to high-performance work cultures with a demonstrated ability to partner throughout all levels of the organization.

Areas of Expertise

Strategic Vision Operations Management Project Management Organizational Effectiveness Critical Thinking Creative Problem Solving Budgeting Business Strategy IT Service Management Information Technology Solutions Selling Project Delivery Sales Operations Program Management Account Management Vendor Management Business Analysis Software Development Requirements Analysis

Experience

VACO Holdings Cape Coral, FL

Director/Manager – B2B, MSP, SaaS, IaaS, PMO, Pre-Sales, Contracts - AWS Solutions/Microsoft Azure Cloud Transformation 2020 - Present

Define RFPs & Statement of Work Content.

Foster alliance partnerships to create leverage and drive revenue for sales operations.

Collaborate with senior leadership on channel-go-to-market plan to drive development of channel sales and alliance relationships.

Provide technical expertise and PMO leadership to drive successful engagements.

Plan and organize processes to drive streamlined operations, meet financial targets, critical milestones, and build key partnerships.

Assess and validate partner needs, including coordination of development, marketing, and management resources.

Track and monitor demand creation efforts to drive pipelines, identify gaps, and track comprehensive performance.

STRATEGIC CONSULTING SERVICES INC Cape Coral, FL

Director – Coach, PMO, Sales (B2B, MSP, SaaS, IaaS, Security), Pre-Sales,

Contracts - AWS Solutions Architect/Microsoft Azure Cloud Transformation 2020 - Present

Coach C Level leadership to define business needs and gaps to streamline productivity.

Produce Artifacts to drive business goals, programs, projects and drive successful initiatives.

Foster alliance partnerships to create leverage and drive revenue for sales operations.

Collaborate with senior leadership on channel-go-to-market plan to drive development of channel sales and alliance relationships.

Plan and organize processes to drive streamlined operations, meet financial targets, critical milestones, and build key partnerships.

Build and sustain strong and long-lasting relationships with key partners and stakeholders to drive core business growth.

IBM Fort Myers Beach, FL

Managing Director – Sales (B2B, MSP, SaaS, IaaS, Security), PMO, Contracts & Business Development 2010 - 2021

Oversaw a book of business in excess of $20M+ in contracts across 14+ clients on a nationwide basis.

Managed a talented and diverse Sales Information Development Team to implement long and short-term strategic vision, organizational effectiveness, and mission planning. On shore and off shore support teams.

Designed and implemented best practices to drive core responsibilities, development management, and conflict resolution.

Utilized proven and demonstrated knowledge of sales operations, including business development, system solutions and coaching, solutions architecture and complex program management.

Provided world class client support to enhance customer retention and contract renewals for multiple high-profile projects and clients.

Coached Sales Leaders to provide SaaS, IaaS, E-commerce, Azure Cloud, AWS and AI project development with World Class companies.

STERLING COMMERCE Columbus, OH

Program Executive – Technology Delivery, Sales (B2B, MSP, SaaS, IaaS, Security), 2007 - 2010

Implemented comprehensive EDI projects and operations, including analyzing and designing EDI interface requirements for seamless integration of business models with legacy applications.

Designed and deployed development of B2B solutions utilizing XML and Flat file formats in the EDI environment utilizing multiple technologies, including Java, XML, SAX, and ANTLR.

Oversaw a talented and high performing Information Development Team, including delegating workload, training, strategic vision, and organizational effectiveness.

Developed comprehensive relationships with vendors, development partners, and technical resources to drive coordination of technical issues for third party relationships as needed.

PWC - NETJETS Columbus, OH

Director – Strategic Projects 2004 - 2006

Held direct responsibility for direct oversight of IT project portfolios and fiscal budgeting with direct reporting to C-level executives.

Managed all offshore resource in both domestic and international applications to develop software and engineer global system solutions.

Directed comprehensive Disaster Recovery and Business Continuity Plans for multiple data centers and processing offices on a global basis.

Created and implemented all IT input for Request for Proposals for new client business.

Worked directly with C-level executives and senior leadership to implement strategic direction, organizational effectiveness, and program direction.

LIMITED BRANDS - VICTORIA’S SECRET Senior Application Development Manager

NATIONWIDE INSURANCE New Products, Senior Project Manager – Technical Consultant

Education & Credentials

THE OHIO STATE UNIVERSITY Bachelor of Applied Science in Marketing and Computer Science

GEORGE WASHINGTON UNIVERSITY Master’s Certificate – Program Management/Computer Science

LARSON EDUCATION Florida Licensed Realtor – HONDROS COLLEGE Ohio Licensed Realtor

PROJECT MANAGEMENT INSTITUTE Certified Project Management Professional

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