Customer Service Data Entry
Resume:
Jamila Demps
*** ***** ***********, ** *****
***************@*****.***
Career Objective: Successfully grow in a management or sales position, where I can utilize my business skills. Also, provide excellent customer service and assistance to my fellow colleagues.
Education: Wayne State University 2016- 2019
Nova Southeastern University, 2004
Sheppard Broad Law School- Health Law Certificate
University of Phoenix Tampa, Florida
Criminal Justice Administration, 2004-2005
Oakland Community College, Southfield MI
Associates Degree, 2000
Pershing High School, Detroit MI
HS Diploma, 1992
HIGHLIGHTS OF QUALIFICATIONS
Knowledge of computer operating systems Word, Excel, PowerPoint, Windows, Outlook Express, People Soft, QAD, Internet, Group Wise, Lotus, IBM, and Macintosh
Data entry, keypunch
General office skills such as filing, records, payroll, and multiple line phone use.
WORK EXPERIENCE:
2022- Present Virtual Inbound Direct Sales
Comcast/Xfinity Atlanta, Georgia
Duties involve enrolling customers in various products, resolving issues, billing, upgrade and sell various services.
2012-2022 Store Manager/Buyer
Rare Breed Connection Boutique, Detroit MI
Duties involved purchasing items from wholesalers, accounting, payroll, stock, managing website and in store sales, customer assistance, scheduling employees, managing staff and cashier.
2006-2012 Career Service Rep/ Medical Billing Externship Coordinator
Everest Institute, Detroit MI
Duties involved placing students on externship at various clinical sites, building relationships with various employers, visit extern sites, find graduates employment, host job fairs and seminars. Event planning. Building employer data base thru cold calling and utilizing various internet resources.
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