Customer Service Data Entry
Resume:
Lisa Morgan
#readytodoremotework
Parma, OH *****
***********@*****.***
The gap in my employment from 2015-2017, was due to being a stay at home mom and active duty military (usmc) spouse.
Authorized to work in the US for any employer
Work Experience
Banquet Bartender/Server
Taste of Excellence-Strongsville, OH
Present
• Set up/ tear down of bar
• Help clean up hall (or other location of event)
• Fill in for servers
• Bring own supplies(pourers, shakers, jiggers, etc)
• Inventory
• Customer service
• Cutting someone off after drinking too much
Remote Customer Service Advocate
Axion Contact Center LLC.-Parma, OH
April 2024 to Present
Making outbound calls, collecting and importing data, validating information given with providers, multitasking, note taking, customer service, conference calling, use of a language line, working independently, time management, and numerous other responsibilities. Office Manager
Parma Family chiropractic-Parma, OH
June 2022 to April 2024
Data entry, greeting patients, checking in and out patients, getting pre-approvals for insurance, maintaining a clean and organized office space, handling a multi line phone system, scheduling appointments, etc.
Customer Service Representative
Walgreens-Parma, OH
January 2022 to July 2022
Temporary/seasonal employee. Cashier, inventory control, stocking, greeting and helping customers find items they are shopping for, answering phones, customer service,etc
• Assisted customers with a warm and professional attitude
• Processed exchanges, orders, refunds and customer transactions
• Assisted customers with questions
• Swept, mopped, and prepared for guests
Data Entry
VENTURE DATA-Kent, OH
March 2017 to January 2018
• Call individuals and collect data based on the surveys we were conducting each day.
• Some surveys were political others were hot button issues such as abortions etc and had to maintain a unbiased and professional demeanor to collect data used for government and area demographics.
• Complete at least so many surveys per shift.
• I was lead data collector 3 months in a row.
• Needed to maintain a 42/wpm typing speed capability.
• As well as be able to type responses to questions verbatim while maintaining a steady flow of conversation.
Recruiter Assistant
Wartko Construction-Kent, OH
March 2012 to August 2015
i would work with clients putting in competitive bids for labor/ job contracts to install gas lines
(amongst other construction.) along with recruiting skilled laborers. I also worked closely with respective laborer prospects, existing laborers, clients, and contractors. Education
High school diploma in General studies
Streetsboro High School - Streetsboro, OH
August 1999 to May 2003
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