Customer Experience Inventory Control
Resume:
Jonathan Carter
Grapevine, TX *****
*************@*****.***
A result-oriented leader with 14 years of experience as a Director/Manager. A Leader seeking a position that will enable me to showcase my managerial skills, where I can develop, grow, and be an asset in creating winning teams in current business along with potential new business. Professional Skills Provided continuous feedback, coaching, and improvement on high-quality customer experience for efficiency. Prepared and delivered annual performance reviews for salary managers Prepared and submied yearly budgets. Weekly Meetings with Leadership Team Monthly Client Meetings Motivate and develop associates Quarterly QBR's
Work Experience
Director of Operations
HES Facilities Management-Denton, TX
September 2023 to June 2024
Managed Denton
Overall Operation
Coordinate Daily Events
• Recruiting
• Payroll
• Budgets
• Supply orders
• Inventory Control
Logistics Supervisor
Harbor Freight Tools-Irving, TX
January 2023 to October 2023
Scheduling Delivery Trucks
Open and Close Store
Manages Cash Office
Meet Daily Sales Goals
Develop Personal
Resident Regional Manager
SSC Service Solution-Rogers, AR
November 2017 to September 2022
Oversees Rogers Area
Operate an 11.2 Mil yearly account.
CPI awarded yearly.
FTE 150 and oversee 10 salaried managers.
Meets PBO expectations yearly.
Unit Director
SSC Service Solutions, Henry County Tennessee, Service Solutions-Paris, TN May 2009 to November 2017
Managed PSSD & Henry County, Union City
Overall cleanliness
Coordinate events
Develop Personnel
Education
Associate's degree in Business Management
Northwest Arkansas Community College - Northwest, Arkansas, US 2005 to 2007
Skills
• Reliable and takes commitment seriously.
• Flexible and adapts under pressure.
• Communicates well and excels in a team environment.
• MS Office proficient.
• Full-Cycle recruiting, onboarding, and I-9 verification.
• Adobe Illustrator
• Business Development
• Project Management
• Customer service
• Computer skills
• Microsoft Office
• Negotiation
• Customer relationship management
• Property management
• Pool maintenance
• Pool cleaning
• Yardi
• OneSite
Assessments
Forklift safety — Proficient
June 2024
Best practices and safety hazards in forklift operation Full results: Proficient
Work style: Reliability — Proficient
June 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Delivery driver — Proficient
June 2024
Interpreting instructions or signs and solving problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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