Customer Service, Front Desk, Data Entry

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CHERI FANDRICH

LAS VEGAS, NEVADA *****

509-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Motivated team player with a passion for helping others, possessing excellent organizational and communication skills. Provides individualized assistance and support, delivering guidance and education on academics, behavior management, and technology. Personable professional with exemplary customer service skills, knowledgeable in tackling issues and concerns with poise. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

WORK HISTORY

MOSES LAKE SCHOOL DISTRICT

Library Paraeducator Moses Lake September 2016 - August 2024

Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Trained student assistants in proper library procedures, enhancing their professional development while improving overall service quality.

Contributed positively to the overall academic climate by serving on various committees and participating in school-wide events that promoted a spirit of collaboration and community engagement.

Supported faculty by providing relevant materials for lesson planning and curriculum development.

Conducted regular assessments of library holdings to identify gaps in the collection and prioritize acquisitions accordingly.

Provided one-on-one assistance to students seeking help with research projects or locating specific materials.

Streamlined library operations through effective cataloging, classification, and organization of materials.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Answered multi-line phone system and enthusiastically greeted callers.

Identified visitors' needs to offer solutions and information.

Assisted management with administrative tasks such as data entry, filing, and report generation as required.

Provided clerical support to company employees by copying, faxing, and filing documents.

SAFEWAY

Meat department manager Moses Lake October 1998 - June 2024

Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.

Worked closely with employees and customers to effectively manage daily operations and communications.

Managed budgets for labor costs, inventory control, and ordering supplies while maintaining desired profit margins.

Ensured accurate pricing of all meat items by regularly updating price tags and signage as needed.

Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.

Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.

Conducted regular inspections of department equipment, ensuring proper maintenance for optimal performance levels was reached.

Completed inventory counts, reordered stock, and removed expired items from supply.

Trained new employees in company policies, best practices, and procedures for handling meat products safely.

EDUCATION

HIGH SCHOOL DIPLOMA

Redlands Senior High School

Redlands, CA June 1984

SKILLS

Strong oral and written communication skills

Team Collaboration

Organizational Skills

Customer and client relations

Data inputting

Problem-solving Skills

Multi Tasking Abilities

Critical Thinking

Cash Management

Inventory Control

Office equipment operations

Telephone skills

REFERENCES

Sheila Kries, Moses Lake High School, Principal, 509-***-****, ******@*******.***, Professional

Lisa Hanley, Vanguard Acedemy, IEP coordinator, 509-***-****, *******@*******.***, Professional

Tracie Bader, 208-***-****, ***********@*****.***, Personal

Helen Bickle, 509-***-****, ***.****@*******.***, Personal

HOBBIES

I am a self taught baker and decorator. My love of baking and decorating has brought me many paid opportunities baking and decorating cakes and cookies for my community. I was often asked to donate baked goods for local charity events and auctions.

I am a very creative person and enjoy crafting, crocheting and painting. I also enjoy wood working and horticulture.

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