Customer Service, Communication, Diplomacy, Teamwork
Resume:
AILIA WILEY
********@**.***
I am a motivated student with excellent communication and interpersonal skills and able to work successfully as an individual and in team capacities. 4+ years of customer service has strengthened my communication, teamwork and diplomacy skills when working with many different people and personalities. I am proficient in working with and understanding media and technology, enjoy engagement with new trends, and have a keen interest in various media platforms. I am driven to learn new skills while successfully contributing to your company or organization. EXPERIENCE
JANUARY 2024 – PRESENT
HOSTESS, THE DISTRICT TAP, INDIANAPOLIS, INDIANA
Greet and seat incoming guests while communicating effectively to other hosts, servers, and managers. Manage cash register, receive to-go orders over the phone and in person, verify and pack for pick up. Open and close host stand as well as restock supplies. Allowed me to develop successful verbal skills towards co-workers and guests while acquiring multitasking and customer service adeptness interacting with the general public. JANUARY 2022 – MAY 2022
INTERN STUDENT, SWEETWATER INTERIOR DESIGN COMPANY, GOSHEN, INDIANA
Organized, separated, and document individual files. Sort, collect and organize different fabrics and patterns. Traveled to client’s homes and experienced decorating, measuring, and the detailed work of an interior designer. Provided me with client relationship building skills, networking in my city, as well as learning the business aspects of a small company. EDUCATION
AUGUST 2022 – EXPECTED GRADUATION 2026
B.A. COMMUNICATIONS STUDIES, INDIANA UNIVERSITY INDIANAPOLIS, INDIANAPOLIS, INDIANA
AUGUST 2018 – MAY 2022
GOSHEN HIGH SCHOOL, GOSHEN, INDIANA
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