IMANI VAUGHN
*****.******@*****.*** 240-***-**** Washington, DC 20019
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Skills
· Order Entry
· Venipuncture
· Processing & accessioning
· Properly label specimens
· Manual and finger dexterity
· Biohazard waste disposal
· Therapeutic phlebotomy
· Drawing blood
· Tracking specimens
· Data entry
· HIPAA
· PPE use
Experience
InterSolutions, LLC Washington, DC
Concierge
07/2023 - 11/2023
Maintained a professional presence at the front desk area.
Developed strong relationships with key partners in order to ensure smooth operations between departments.
Organize packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
Respond promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
Moruss Crab/Seafood Washington, DC
Cashier/Manager
01/2022 - 07/2023
Monitored inventory levels to ensure adequate supplies were available for daily operations.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Resolved customer complaints professionally in accordance with health policy.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Dollar General Market Washington, DC
Cashier/Store Clerk
10/2020 - 09/2021
Greeted customers and answered any questions they had about the store's products and services.
Balanced daily transactions on a computerized point-of-sale system.
Stocked shelves with merchandise when needed.
Conducted price checks for special orders or discounts as requested by customers.
Education and Training
Academy of Hope Adult Charter School Washington, DC
Phlebotomy
06/2024
Certifications
CPR First Aid/BLS
11/2024