Customer Service Mailroom Clerk

Chicago, Illinois

**********@*****.***

708-***-**** cell

ATS

Andre Tyler Sims, Jr.

SUMMARY

Seeking an opportunity to gain the day-to-day work functions and knowledge of a position; to more effectively leverage, utilize and demonstrate my work skills & abilities. Keen to also learning new things to advance and grow. SKILLS

— Basic computer skills — Interpersonal Skills (written/verbal) — Work independently & within

— Customer service & communication — Lift and move up to 50 pounds diverse teams

— Dependable, punctual & hardworking — Mail room tasks, manage & distribute — Work in fast paced/time

— Exceptional decision making, organized — Multi-task, prioritize assignments sensitive environment WORK EXPERIENCE

Pioneer Services (Bank of America) Mar 2023– Mar 2024 Mailroom Clerk (temp) · Chicago, IL

Received, scanned and sorted incoming/outgoing mail

Processed shipments/packages (FedEx, UPS, USPS, DHL)

Disbursed mail to different departments; resolved mailing issues

Delivered checks to processing floor

Operated, cleaned/replaced parts for mail sorter US Messenger and Logistics Jun 2021 – Mar 2023

Mailroom Clerk · Chicago, IL

Supervised and trained temp and floater workers

Greeted tenants and vendors; signed for deliveries/packages

Scanned, entered and uploaded packages in operating system

Adequately stocked, cleaned and organized mailroom

Performed various office duties and tasks requested by supervisor The Kroger Company (Food 4 Less) Mar 2021 – May 2021 Grocery Clerk · Chicago, IL

Performed a variety of tasks

Assisted customers; loaded groceries

Cleaned and arranged shopping carts

Stocked shelves and arrange displays

Walgreens Dec 2019 – Jan 2021

Inventory Control (Intern) · Chicago, IL

Maintained inventory records to accurately track products

Unloaded truck and assisting with warehouse deliveries

Researched and resolved inventory issues and discrepancies

Performed general warehouse duties assigned

EDUCATION

Edward Tilden Career Community Academy · Chicago, IL Graduated-Diploma, June 2019

YWCA Metropolitan, Career Pathways Program · Chicago, IL

Transportation, Distribution & Logistics Training Certification, obtained 10/31/2020

OSHA 10-Hour General Industry Training

Certification, obtained 11/20/2020

Pyramid Partnership Customer Service Training

Certification, obtained 11/13/2020 Certification Number: 55717658)

ServSafe Food Handler's Training

Certification, obtained 11/6/2020 Certification Number: 4822034

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