Pharmacy Technician Customer Support

Professional summary Pharmacy technician with expertise in regulatory compliance and customer support, committed to enhancing patient care through teamwork and effective communication. Skilled in inventory management and safety protocols, ensuring accuracy and efficiency in medication dispensing. Excels in problem-solving and time management, striving to optimize healthcare processes and foster a safe working environment.

Employment history

Nov 2023 - Present Pharmacy technician, CVS pharmacy North Richland Hills

Jul 2024 - Present General fulfilment, Target

Aug 2016 General fulfilment, Walmart

Skills Inventory Management Customer Support Team Collaboration Problem Solving Time Management Regulatory Compliance Safety Protocols

Education

May 2023 - Aug 2024 CPTB ( pharmacy technician certification) Texas State University

Sep 2000 - 2021 Bachelor degree in veterinary medicine Egypt, Egypt

Assist pharmacists in medication dispensing, ensuring accuracy and compliance with regulations. Manage inventory, reducing waste and optimizing stock levels for improved efficiency. Provide customer service, addressing inquiries and supporting patient care with empathy. Collaborate with healthcare professionals to streamline prescription processing and delivery. Implement safety protocols, enhancing workplace safety and minimizing medication errors. Streamline fulfillment processes, ensuring swift and accurate order processing. Collaborate with team to enhance customer satisfaction and operational efficiency. Analyze inventory trends and implement data-driven strategies to optimize stock levels. Identify areas for improvement in the fulfillment workflow. Salwa Fargalla

Pharmacy technician

2988 Thames Trl, Fort Worth, United States, 76118

682-***-****

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