It Technician Office Manager

Kenneth Gregory Moss

**** * ********* ***

Amarillo, TX 79109

Mobile: 806-***-****

Email: *********@*****.***

Work Experience:

Toot’n Totum Food Stores

IT Technician I 11/28/2023 – Present – Full Time

Supervisor: Rance Wells 806-***-**** **********@**********.***

1201 S Taylor Amarillo, TX 79101

Install, repair or replace electronic or technical equipment for the various stores and offices within the company.

Toot’n Totum Food Stores

Assisting Coach Employee (ACE) 11/10/2021 – 11/27/2023 – Full Time

Supervisor: Ben Clendennen 806-***-**** ***********@**********.***

1201 S Taylor Amarillo, TX 79101

Receive Microsoft Teams message each day with a store number to fill in for people that cannot make it to work that day.

Completion of Associates’ Degree from Amarillo College (May 2019) and Bachelor’s Degree from Wayland Baptist University 2019 - 2021 (Ending Fall Semester, Graduation Jan 2022) completing the VA Chapter 31 Degree Plan.

ERAC Services

Office Manager 01/2016 - 12/31/2018 40 hr./wk. – Full Time

Supervisor: Bart Miller 806-***-**** ****@***********.***

110 S Ong St. Amarillo, TX 79106

Use of QuickBooks for accounts payable & receivable and payroll.

Filed Federal taxes and State Comptroller taxes.

Use of Microsoft Excel and Visual Basic to create, calculate and print custom invoices.

Setup network and workstations.

VA Hospital

Work Study 03/2014 - 12/2015 15 hr./wk. – Part Time

Supervisor: Orlando Nuñez 806-***-**** x7425 *******.*****@**.***

6600 Amarillo Blvd West Amarillo, TX 79106

Mail, spreadsheets, Excel classes, writing white papers and assisting employees with computer issues.

Looking for work and/or enrolled into a VA Chapter 31 Degree Plan 06/2013 - 03/2014

MicroFour, Inc

Medical Software Instructor 04/2002 - 06/2013 40 hr./wk. – Full Time

Robert Rushing 800-***-**** ********@******.***

7118 I-40 West Bldg. D Amarillo, TX 79106

Medical Software Trainer to include customized reporting using SQL Server, Medical Billing using both paper claims (HCFA/CMS), 837 and 835 electronic billing (INGENIX). Instructed prescription software using Surescripts. Instructed Electronic Health Records (EHR) using a customizable GUI that providers can use to create chart note text. Traveled to approximately 180 job sites (typically one week) for customer training. Developed applications for technician's tools.

Education:

Wayland Baptist University Amarillo, Texas

Bachelor Degree, Computer Information Systems 01/2022

Amarillo College Amarillo, Texas

Associate of Applied Science Degree, Cyber Security 05/2019

Relevant Coursework, Licenses and Certifications:

COSC.CERT. ADMIN, COSC.CERT. CYBER, COSC.CERT.DIG, COSC.CERT.ESS

Texas A&M FEMA Extensions: Digital Forensics (12/7/2015), Cyber Incident Analysis and Response (2/26/2016), Network Assurance (2/28/2016), Secure Software (5/9/2016).

3/15—CompTIA Healthcare IT Technician (HIT-001) Verification 7E7MGEWM13411SE5

References:

Bart Miller ERAC Services Owner 806-***-**** ****@***********.***

Debbie Peralez Veterans Administration Representative 806-***-**** *****.*******@**.***

Orlando Nuñez VA Hospital Supervisor 806-***-**** x7425 *******.*****@**.***

Additional Information:

Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic

equipment, and computer components and software, including applications and programming.

Bench repair, soldering, desoldering, use of but not limited to the DMM and Oscilloscope. Can read electronic schematics. Use of computers and computer systems (including hardware and software) to program, develop, build, or repair.

Knowledge of networking, network access, subnets, ports, TCP/IP, digital forensics, various attack types such as DDOS, various countermeasures to cyber threats. Knowledge of Digital Forensic tools such as FTK Imager and EnCase.

United States Marine Corps, Marine Barracks, Philippines, 1983 ~ 1984. 0341 Mortarman, 1st Marine Division, Fleet Marine Force, Camp Pendleton, 1985 ~ 1986.

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