Physical Therapy Customer Service
Resume:
Jamila Ahmada Ra-Hashim
***.********@*****.***
PERSONAL PROFILE
Highly determined graduate student in the field of Biology with concentrations in pre- Athletic training and physical therapy with a minor in Psychology who is eager to learn and become an asset in therapeutic services for a company. I have over four years of experience in retail with customer service and over 2 years in voluntary experiences in therapeutic and athletic training services with looking forward to building relationships with team members in rapid based work environment. Proficient verbal and written communicative skills within operations. Thrives in challenging environments that may be less familiar through excellent problem solving and critical thinking skills.
EDUCATION
WESLEYAN COLLEGE Major in Biology with concentrations in pre- Athletic training and physical therapy with a minor in Psychology
Dean’s Scholarship recipient
Wes Grant Recipient Graduation: December 2023
EXPERIENCE
Wesleyan College Athletic Trainer Internship Macon, Georgia
Athletic Trainer Assistant September 2021 – May 2022
●Connected with various athletes during both fall and spring seasons amongst basketball, softball, soccer, and volleyball sports
●Organized distinctive treatments dependent upon the severity of the athletes injuries
●Adapted in a fast-paced work environment/ role change during treatment times and appointments
●Managed notetaking and assembling of treatment technologies and instruments for the providing of treatment
Wesleyan College and NCAA Student Athletic Advisory Committee Macon, Georgia
Student Advisory President September 2022 –May 2023
●Assisting the NCAA with proper protocols to set in place for present athletes
●Gathering information about what the athletic department and coaches can do for incoming students and athletes regarding safety, inclusivity, diversity, and increased school participation
●Relating myself to future and present students with my own background stories while also having knowledge of who and what can help people become successful through their athletic careers
●Bi- weekly to monthly meetings with team representatives with active feedback and suggestions for accurate placement of such protocols and suggestions
●Working with other peers in making athletic events as memorable and relatable as possible
●Flyers and suggestion boxes areas in promoting and advocating for the pursuing of change in areas that are most relatable to the students and athletes
●Working with other team representatives to collect and raise funds by actively participating and creating fundraisers to achieve the changes of the department
Athletics Admissions Tourist Primary August 2020 – July 2023
Tourist Guide
●Tasked with individually or collectively showing future athletes the school’s academic and athletic facilities
●Working with athletic staff personnel and academic staff personnel in actively ensuring the commitment of the future athletes to the school
Travel Physical Therapist 2021 -current
Travelling to patients’ homes for forward rehabilitation of apparent pains and injuries
Rehab includes dealing with patients that suffers from osteoarthritis and rheumatoid arthritis
Giving information regarding the current state of their injuries and inferring areas of improvement within a given timeframe through monitored improvement from the beginning of treatment throughout the course of treatment within each appointment
LA fitness Atlanta, Georgia
Team Lead, Physical Therapist, Personal Training Assistant June 2020 – August 2022
●Achieved goals through active dedication to training sessions, close attention to various muscle groups, and proper dieting
●Prioritized customers and clients who suffered from athletic injuries and injuries from active participations
●Demonstrated knowledge of human anatomy of the bones, tissues, and muscles to clients for them to have the best experience and growth of healing or decrease of pains
●Worked through and solved common problems with clients with effective communication, patience, and determination
Stockbridge High School
Shadowing
Under the supervision of Head Athletic Trainer, Sophia Brown, I am examining observations of treating and healing injuries within the participation of high school sports
Treating and cleaning turf burns, wrapping, and providing therapeutic treatments as well as including the use of stretches that targets specific tissues and muscles for strained or aggravated injuries
Observing different injuries from various sports such as wrestling, basketball, soccer, and baseball
Report on the specific days needed to provide ab extra hand, while learning the different techniques to fulfilling a successful treatment
ACADEMIC PROJECTS
Developmental Biology Senior Seminar:
Presentation
●Demonstrated if plants could grow hydroponically with just the use of ultraviolet light, water, and hydroponic plant fertilizer
●Created a poster presentation to discussed the data that was interpreted and analyzed through various statistical methods
●Interpreted during a two week time frame, monitoring and organizing the progress or downfalls of the experiment, writing down everything used in the experiment, specific variables used, and whether the altering of these variable would improve or interrupt the progress of the growth of the plants
Senior Integrative Exercise in Life
Athletic Training Analysis & Demonstration
●Used Microsoft Excel to track the days of treatments and activities done during treatment, while using Microsoft Word to organize the activities that will be used during the treatment
●Analyzed the various injuries from minimal to severe to determine the range of treatments needed to treat the athlete during a given time frame
●Performed tape wrappings, massage gun treatments, physical therapy for athletes who have recently went through surgeries, ultrasound treatments, ice and heat treatments
QuikTrip
ER Clerk and Alignment Specialist
Revising and altering product alignment within product shelves
Designing proper conditions for the construction of the stores
Inputting data for the design and duration of construction purposes
Kroger
Cart Attendant and Front-End Service Member
Greeting customers
Bagging customers groceries and taking them out to their cars
Collected grocery carts and returned them to buggy collecting area
Customer Service
Burlington
CASHIER
Scanned and folded the clothing of customers
Greeting those who approach or enter the business
Stocked clothing that was returned or brought in off the truck
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