Customer Service Make A
Resume:
Tina Cejnowa
Hemet, CA *****
************@*****.***
My objective is to find a company that will allow me to use my customer service approach and skill to help others as well as make a good living for my self and family. I am a hard worker and very outgoing. I want to dedicate myself to a company who wants to use my energy to their advantage as well as professionally advance if fitting. ABILITIES COLLECTIONS Ÿ Collect over due bills Ÿ Collect payment Ÿ Communicate visually and verbally Ÿ Confirm with customer to review terms of credit pr payment plan Ÿ Empathize with others during counseling or related services Ÿ Locate persons (skip tracing) Ÿ Maintain account records Ÿ Negotiate payment arrangements with customers Ÿ Obtain information from individuals Ÿ Type letters or correspondence Ÿ Use computer to access or retrieve data and information Ÿ Experience on the dialer. Food handler card Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
AMPM-Menifee, CA
May 2023 to Present
Helped customers complete their shopping and gas purchases. Upselling and overinflated best deals Cashier
Mgm 76-Hemet, CA
November 2022 to Present
Help customers finalize purchases
Cashier
Chevron-Perris, CA
July 2021 to August 2023
Help customers finalize there gas and purchases
Cashier/Customer Service
Cardenas Market Cardenas Markets LLC-Moreno Valley, CA October 2020 to June 2022
Help customers finalize there groceries purchase
Receptionist
Mathis Brothers Furniture-Irvine, CA
January 2020 to November 2020
Answered phone, checked people in,answered phones and pages Cashier/Customer Service
Shell-Temecula, CA
July 2019 to January 2020
Helped customers with there purchases
Telemarketer
Quality Mobile home services-Lake Elsinore, CA
August 2017 to March 2019
Called Mobile home owners to set appointments to do free inspections on home Telemarketer
Cal Star Mobile Home Construction-Corona, CA
July 2015 to March 2017
Called Mobile home owners to set appointments to do free inspections on home Salesperson
Bsi Merchant Services-Ontario, CA
May 2014 to September 2014
Responsibilities
Cold called companies to buy credit card Machines
Picker
Diamond Staffing-Fontana, CA
November 2013 to December 2013
Responsibilities
Pick all product for orders using RF gun
Marker/Ticketer
Dmsi-Moreno Valley, CA
February 2013 to June 2013
Responsibilities
Put prices on all merchandise using gun, hand tie and sticky Cashier
Singh Chevrolet-Riverside, CA
October 2010 to August 2012
0/10 - Recent
Cashiered for service and parts department. Spoke to customers and took payments. Mailed out letters and stamped all mail.
Collector
JM Associates-Riverside, CA
March 2008 to October 2009
Spoke to students and helped with the negotiation of past due accounts Helped resolved accounts that were past due
auto deficiency balances past due credit cards past due loans took payments over the phone (Credit cards, Checks) collector
Collector
JJ Macintyre - TOG-Corona, CA
March 2006 to February 2008
Phone collections
Medical bills
Paid and liquidated
Internet skip tracing
Took payments over the phone (credit cards and checks) Experience on the dialer
phone collections
Collector
JM Associates-Riverside, CA
August 2000 to December 2002
Spoke to students and helped with the negotiation of past due accounts Spoke to students and helped with the negotiation of past due accounts Helped resolved accounts that were past due
auto deficiency balances past due credit cards past due loans took payments over the phone (Credit cards, Checks) Education
High school diploma or GED
Skills
• Telemarketing
• Bilingual
• Cashiering
• Accounts receivable
• Time management
• Spanish
• Negotiation
• Microsoft Office
• Dealership experience
• Pricing
• Cold calling
• Public relations
• Front desk
• Computer operation
• Construction
• Credit analysis
• Customer service
• Accounts payable
• Computer literacy
• POS
Certifications and Licenses
Driver's License
April 2024 to April 2029
Contact this candidate