General Manager Customer Service

Debra Hill

Prattville, AL *****

**********@*****.***

334-***-****

Work Experience

General Manager

Cicis pizza

•Managed overall operations of the restaurant ensuring customer satisfaction and efficient workflow.

•Led a team of employees in daily tasks, training, scheduling, and performance evaluations.

•Achieved revenue targets through strategic planning and implementation of marketing initiatives.

•Ensured compliance with company policies, health standards, and regulatory requirements. Assistant Manager

Cicis pizza

•Assisted the General Manager in overseeing day-to-day operations and staff management.

•Handled customer inquiries, complaints, and issues to maintain a positive dining experience.

•Contributed to team training, scheduling, and achieving sales goals.

•Ensured adherence to company policies, cleanliness standards, and food safety regulations. Education

Childersburg High School - Childersburg, AL

September 1974 to May 1978

Skills

• Decision Making Customer Service Friendly Time Management Multitasking Conflict Resolution Cash Management Stocking Inventory Training Honest Persuasive Speaking Active Listening Staff Management Safe Food Handling Teamwork Reliable Shipping and Receiving Sales Goals

• Food Safety

• Assistant Manager Experience

• Decision making

• Recruiting

• Customer service

• Management

• Kitchen Experience

• Inventory Control

• Mentoring

Certifications and Licenses

ServSafe

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