JOANNA L. MILLER
Palm Bay FL *****. Phone: 561-***-**** ******************@*****.***
Professional Summary
Guest’s services, product promotion, merchandising expertise. Cash register operations,
Inventory control procedures.
Experience in childcare development and customer service, notably as a daycare
worker/operator I’m excellent in curriculum planning and problem solving. I’m great at
multitasking, problem solving and customer satisfaction. I’m very flexible and reliable.
When i had my own cleaning company it taught me how to manage any situation,
customers with patience and compassion.
SKILLS:
Employee scheduling: Problem solving: Customer service: Multitasking abilities:
Child development experience: parent communication: Curriculum planning::
Sales, booking appointments and jobs and reliability.
WORK HISTORY
Miller Corp. Customer service, Receptionist.
: Maintained all incoming/ outgoing call’s
: Booking jobs, communication with the client through the entire job.
: Actively listened to customers, handled concerns and problems calmly and quickly,
- Processed customer orders and concerns quickly and calmly to keep them happy.
Daycare worker/ Operator
Suzanna - Louisville KY
._ Increased parent satisfaction by keeping communication open.
.Made fun and educational activities for the kids throughout the day.
_Ensured a safe and nurturing environment, kept it clean and made sure the kids had
nutritional meals and snacks.
. Not just fun but educational games and activities for each day.
Cleaning Supervisor/ cleaning lady
Lindsay Miller-palm beach FL
. Developed customized cleaning schedules tailored to client’s needs, ensuring timely
completion and customer satisfaction.
. Improved overall cleanliness and sanitation standards implementing effective cleaning
procedures and protocols.
. Made sure customers wishes were met and they were happy with my work.
EDUCATION
GED fern creek high school — Louisville, KY.