Housekeeping
Resume:
Terra Chigro
Customer Service
Wheat Ridge, CO **033
******@*****.***
Service-oriented as a hair stylist, customer service rep, and bartender, with 20 plus years background in the service industry and retail sales. Core competencies include customer relations, troubleshooting and leader capabilities, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Authorized to work in the US for any employer
Work Experience
Airbnb Cleaner
Properties Plus-Lafayette, CO
January 2020 to Present
Deep cleaning
Weekly cleans
Airbnb cleans
Security/Parking
Argus denver-Denver, CO
September 2017 to Present
Crowd control, traffic control at various venues in Denver. Security/Parking
ARGUS EVENT STAFFING-Denver, CO
September 2017 to Present
Crowd control, traffic control, at various venues in denver. Writing reports
Patrolling assigned areas
Check the fire rise rooms
Personal Assistant
Graham Household-Westminster, CO
December 2007 to February 2016
* Tend to my employers daily household chores
* Cleaning, Cooking, and Laundry
* Pick up and deliver items or run errands for employer
* Provide directions for employer
* Perform office duties on a temporary basis when needed. Customer Service Representitive
Janis Corp-Denver, CO
March 2005 to December 2007
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures. Schedule and confirm appointments for clients, customers, or supervisors. Make copies of correspondence or other printed materials Manager/Stylist
Rooster's Salon for Men-Cherry Creek, NY
January 2003 to February 2005
Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
Schedule client appointments
Update and maintain customer information records, such as beauty services provided. Operate cash registers to receive payments from patrons. Demonstrate and sell hair care products and cosmetics. Develop new styles and techniques.
Train or supervise other hairstylists, hairdressers and assistants. Perform payroll functions, such as maintaining timekeeping information and processing and submi ing payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Schedule and confirm appointments for clients, customers, or supervisors Order and dispense supplies
Education
License in Cosmetology
Michael Taylor Institute of Hair Design - Arvada, CO August 1989
High School Diploma
Ranum High School - Denver, CO
May 1988
Skills
• Quality Control (Less than 1 year)
• time management (Less than 1 year)
• Customer Service
• Security
• Customer service
• Cash handling
• Personal assistant experience
• Bartending
• Parking - Traffic control
• Air bib cleaner
• Hospitality
• Parking/Flagger
• Parking/Flagger
• Parking/Flagger
• Cleaning
• English
• Driving
• Leadership
• Load & unload
• Quality control
• Front desk
• Host/hostess experience
• Cash register
• Mobile applications
• Communication skills
• Organizational skills
• Residential Cleaning
• Parking
• Parking
• Guest services
• Time management
• GPS
• Management
• Hospitality
• Customer service
• Guest services
• Security
• Bartending
• Personal assistant experience
• Quality control
• Cash handling
• Cash register
• Front desk
• Driving
• Load & unload
• Manual transmission
Certifications and Licenses
Driver's License
August 2022 to August 2027
Additional Information
Skills
Customer and Personal Service Judgment and Decision Making Time Management Active Listening
Service Orientation Critical Thinking
Production and Processing Learning Strategies
Operation and Control Quality Control Analysis
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