Customer Service Specialist

Tyrone Sanders

Reacquainting former felons, inmates that are reentering society.

Youngsville, NC

Willing to relocate to: Henderson, NC - Oxford, NC - Kittrell, NC Authorized to work in the US for any employer

Work Experience

Caregiver

Self employed-Youngsville, NC

May 2014 to August 2020

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Customer Service Specialist

Walmart-Wake Forest, NC

January 2001 to December 2010

Customer Service Specialist in the electronics Dept. Work overnight for 10 years at the Wake Forest, NC store

• Assisted customers in person

• Provided assistance to clients

• Inventoried stock

• Operated the cash drawer

• Resolved payment and order disputes

• Confirmed payments, refunds, etc.

• Explained products and benefits

• Maintained up-to-date knowledge of customer accounts Tax Preparer/Office Manager

F & H Tax Preparer-Raleigh, NC

January 2003 to April 2010

• Owner and manager of F & H Tax Preparer. Preparing client taxes for over 10 years. Fee was $80.00 Education

Some College, certificates Para legal and Master in Criminal law in History Oakwood University - Huntsville, AL

August 1976 to April 1981

Skills

• Microsoft Powerpoint (10+ years)

• Legal Research

• Legal Drafting

Awards

Peer Mentor for FRSC In Vance County

January 2018

Communication with individuals release from incarceration. Discuss any problems adjusting back into society. Work with local advocacy groups in Vance County. Visit surrounding prisons Bunn, Central and other outside of Henderson. Set up Employee vendors to come into Prisons to address inmates needs after release.

Certifications and Licenses

Paralegal & Criminal Law

May 2012 to February 2014

Classes consist of Legal research, Criminal law, Real Property, Torts, Law-Constitutional, It’s origin, Ethics, and Legal Reseach, Fundemental of Criminal Practice. Classes taken while incarcerated at Petersburg CC

CPR/First Aid

driver's license

Groups

VP - Bunn State Prison Community Volunteer

March 2019 to Present

As stated earlier help outside local community groups to channel their involvement with Bunn Correction. Juneteenth, Ice Cream, Black History, Christmas, Employees gift incentive Whether it be meals, gift bags

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