Customer Service Community Health

*******************@*****.*** 617-***-**** Dorchester, MA 02125

PROFESSIONAL SUMMARY

Bringing a positive attitude and strong teamwork skills to the kitchen environment. Possesses knowledge of food safety and sanitation practices, combined with the ability to follow recipes and prepare ingredients. Dedicated to creating delicious meals and contributing to a high-quality dining experience. Friendly and reliable with excellent customer service skills. Understands the importance of maintaining accurate cash handling and efficient transaction processes. Creates a welcoming atmosphere and ensures customer satisfaction. Positive, upbeat, and personable with an innate ability to create welcoming and enjoyable experiences for guests while maintaining high standards of service. Solid understanding of customer service principles and the importance of teamwork and punctuality in a fast-paced environment. Commits to enhancing customer satisfaction and fostering a positive dining experience. Upbeat and compassionate with a deep understanding of community health principles and effective communication techniques. Knowledgeable about the healthcare system and skilled in outreach and health education. Ultimate goal is to make a meaningful impact on community well-being.

WORK HISTORY

Cook. Hyde Park, MA

Domino's Pizza 06/2024 - 11/2024

FOH Team Member. Cambridge, MA

Bonchon Chicken 07/2024 - 10/2024

SKILLS

EDUCATION

John D. O'Bryant School of

Mathematics And Science

Roxbury, MA

06/2024

High School Diploma

Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.

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Prepared meals efficiently under time constraints for timely service during peak hours.

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Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

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Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

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Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

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Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

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Reduced food waste significantly by implementing proper portion control and storage techniques.

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● Customer service

● Cleaning and organization

● Food handling

● Cooking

● Time management skills

● Cash handling

● Team collaboration

● Professionalism and courtesy

Delphine Learmonth

Community Health Worker. Roxbury, MA

Dimock Community Health Center 08/2023 - 04/2024 Cashier. Dedham, MA

Starmarket 10/2022 - 06/2023

Trained 2 new staff in front-of-house procedures, customer relations, and cleaning within 1 week.

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Maintained clean and organized work area, ensuring safe and sanitary environment for customers and staff.

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● Established welcoming atmosphere by greeting each guest warmly. Answered customers' questions, recommended items, and recorded order information.

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Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.

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Greeted customers warmly upon arrival, setting welcoming tone for their dining experience.

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Maintained excellent attendance and punctuality, demonstrating commitment to success of team and establishment.

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Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.

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Collaborated with kitchen staff to ensure timely and accurate order preparation.

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Provided health education to clients about nutrition, physical activity and disease prevention.

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Participated in several outreach activities such as health fairs or community events.

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Offered emotional support during difficult times or stressful situations.

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Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.

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Greeted customers and answered any questions they had about the store's products and services.

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Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

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Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

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● Stocked shelves with merchandise when needed.

● Answered customer inquiries regarding store policies and procedures. Provided excellent customer service while promoting loyalty programs to increase sales potential.

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Contact this candidate