Executive Administrative Quality Assurance

Objective:

Experienced and adaptable professional with a strong foundation in executive administrative support and the mortgage industry. Proven track record of advancing from a closer to leading the quality assurance division within the wholesale sector. A self-starter with a multifaceted skill set, seeking to contribute to a forward-thinking organization where I can leverage my expertise to drive success and innovation.

Document Accuracy Closing Coordination Compliance Process Improvement Team Leadership Audit Management Risk Mitigation Reporting

Communication Project Management Adaptability Executive Support

Professional Experience:

New York Licensed Doula & Postpartum Doula

Freelance

July 30, 2023-present

Provided physical, emotional, and informational support to expectant mothers and families during pregnancy, childbirth, and postpartum.

Assisted with the preparation for birth, including creating birth plans and offering guidance on birthing options.

Supported families in the postpartum period, offering newborn care guidance, breastfeeding support, and emotional support.

Lara Consulting LLC

Executive Administrative Assistant

April 2019 - March 2021

Provided administrative support to the CEO and executive team, managing schedules, correspondence, and travel arrangements.

Coordinated meetings, conference calls, and events, ensuring smooth operations and effective communication.

Maintained confidentiality and professionalism while handling sensitive information.

Assisted in preparing reports, presentations, and other documentation.

Emigrant Realty

Executive Administrative Assistant

January 2016 - March 2019

Supported four executives at a leading commercial construction firm under the leadership of Pat Goldstein.

Managed daily operations, including scheduling, travel logistics document preparation for various projects.

Coordinated communication between executives, project managers, and external stakeholders, ensuring seamless project execution and timely delivery.

Assisted in the preparation and review of construction contracts, proposals, and project documentation.

First Residential Mortgage Services

Mortgage Closer & Wholesale Quality Assurance Director

February 2011 – June 2015

Coordinated with parties to facilitate loan closings and resolve issues.

Ensured adherence to regulatory and company standards.

Developed and enforced quality assurance policies and procedures.

Led a team in process improvement and compliance audits.

Prepared reports on quality metrics and risk management.

Identified and mitigated operational risks.

Education

Berkeley College, Bachelor of Arts in Science

September 2008 – August 2011

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